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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,265 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 4k tv is a great buy. The picture is amazing on blu ray and 4k players.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st 4k TV, picture quality is nice, tv is lightweight and easy to handle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at the right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has HDR support but is not a true HDR tv. Regardless of that this tv works great and the picture quality is superb. The ui for the smart tv functions is very nice and functional with only a few stutters here and there. My only wish for this tv would've been for 4 hdmi ports but I love this tv. The settings menu is also really good for those who will go in and tweak things to their liking.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good picture quality. Not a top of the line tv but not priced like one either.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Picture quality is good but surround sound set up is frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great tv for 4K gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched and decided on this tv for watching and playing 4K movies and games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear sharp screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 1st Smart TV. Had problems right off the bat with apps. After multiple calls (Samsung, Direct TV and internet provider) we found that the app software was outdated. Since then the only problem we have had was when streaming with frequent buffering or not able to access at all. Still trying to diagnose this issue. Although the issues are very frustrating, we still are happy with the TV itself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect television...my son uses is for gaming. And a perfect size!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching televisions for over a year, I decided on this Samsung, particularly when the price was even further reduced. I have not been disappointed. The stand itself does not seem all that sturdy which did not concern me as I did eventually mounted it on a wall. I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good television for a good price. I would recommend it for anyone on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for our room, great picture, simple to access Netflix, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to settup and beautiful picture !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the price I paid for it and the poeple who work at best buy.you are very helpful in telling me about the Samsung 4K tv. I had to return the first one because of a blue line in panel. I hope this does not happen again cause I really like the tv. I never had this problem before with other flat panel tv!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great streaming 4K but on fast moving images it lacs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Family loves this new TV mainly with it's quality compare to old tv i had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. We have had it for a few months and really are enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung TV, no other brand can be compared to it,I use my old 1080 Samsung TV for more 10 years, there have no problem at all. Definitely I love my new 55' 4k UHD TV as well, the resolution and wider color are amazing clear. I got a good price & good service at Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not think the set up was worth the money. the tv is great glad they took the od tv away. the blueray cd player had very poor instruction would not buy this again. the speaker system is also very poor on how to operate plus the lighting on what is going on might as well not be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp and clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 55" to mount it on my living room wall over gas fireplace. Programs and menu and browser easy to navigate. Good price for this size screen. I increased my wifi Internet speed up from 3mbps to get the crisp and clear pictures and now it looks great at 18 mbps . Internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with a really great picture. Not crazy about the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fabulous Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for medium living room! Cant wait to start seeing things in 4K!

    I would recommend this to a friend