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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,265 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture I love to show off. A couple annoying features, but all can be easily turned off in the settings menu. I own 4 Samsung TVs and the have not disappointed me yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV is smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    October 22, 2016 The Smart TV is just fine. During usage the Cable Box icon disappeared from the dock at the bottom of the screen. Returning to TV has been difficult and too many steps. I called the Geek Squad on October 17 and have not had a reply on how to remedy the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. love the picture quality. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality with thin decisions for easy mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third Samsung TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Samsung TV and it is what we have come to expect from Samsung. Went from a 43" DLP to 46' LED to this 55 LED. This unit is everything I was looking for at a good price. Easy to assemble, bright and clear display, internet access with all the streaming choices we need. If it performs and lasts as long as our DLP (over 15 years) we will be very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It really has an amazing picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the tv, don't know how to change the resolution. good crisp picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent Tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is loving it with easy to use smart remote and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. A significant improvement over what I had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    easy set up with all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and recognized all my devices as soon as I connected then.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4k video so far has looked amazing. Ps4 4k has been great aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for the gameday viewing only wish they had included installation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be good but mine wasn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on a killer sale they had going on for $550. About a couple weeks into using it, the tv started to 'blink' in which the screen would go black for half a second and sometimes would blink for 10 or so times within 3 minutes. Gets quite annoying. I've had it turn off by itself sometimes too. So I call Best Buy to get this fixed/replaced within the 30 day period which I had under Best Buy warranty and they tell me that "I'm not in the Best Buy range to come to my apartment and take a look at your TV." I find this very hard to believe since I live half a mile from a Best Buy location. They told me to Call Samsung to get it fixed even though I was still under warranty at Best Buy. I could even put it back in the box and bring it to that Best Buy location and I bet they still wouldn't fix it. Well I'm out of the 30 day period now due to some complications. Hoping something can still be done about it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Leaves you wanting more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv leaves you wanting more from it. Almost like it is trying to be a top tier tv but just isn't there. I was expecting more. Busy motion scenes like in USA Suits, NYC skyline, the picture stutters and is not clear like i truly expected. Sports seems to be clear and I am satisfied with normal viewing. Really comes down to really busy scenes. Good Tv though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really care for the smart remote. The tv itself is pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has good quality picture. We got a good deal versus comparable TV's

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I do not subscribe to high def cable, the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4k tv upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality picture, sound, connection, great price to invest in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old flat panel to this model. I wanted 55" and 4K. The quality of the picture is excellent. My only complaint is that it doesn't play well with my Harmony home hub. Took a while to make it work and I'm still not able to get all the tv features to work through the hub. Not sure how much of this is a Samsung or Harmony problem. That's why I gave it 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great t.v at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This t.v looks great and easy setup. Works great with samsung phone

    I would recommend this to a friend