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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,265 reviews
  • Rated 5 out of 5 stars

    Ultra HD Smart TVs - gotta try Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Samsung TV we have purchased has been terrific. Read the reviews for the differences such as inputs, Smart or not Smart, HD or UltraHD, Best Buy has the best price always- and they price match.

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi ports

    Rated 3 out of 5 stars

    Love the color of samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great and easy to get around. I do have the complaint of only 3 hdmi slots. Also the tv turns off from time to time with no warning. Trying different connections among other things to try and fix this problem.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback on connectivity is also important to us and will be shared with our TV team.

      Should you need any assistance with trouble-shooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    First Smart TV for us love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new smart tv. We hadn't purchased a new tv in 10 years so we were excited to get this tv. We use it for you tube, Internet and so easy to set it all up. It was a great choice for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. Wifi connection is good even on the other side of the house. Remote is realy responsive. Colors are amazing. Speakers are also good for what I exspected them to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice middle of the road 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tv to pair with an Xbox one S for my spare room. I decided on Samsung since most of my devices are Samsung. The tv is great and performs better than expected. Love the tv!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, scarce technical information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung products and have quite a few, but their technical specifications leave much to be desired. They seem to cater to the lowest common denominator when it comes to putting out information. This TV actually is a very nice product and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K works perfectly. Only downfall is that Plex isn't supported yet. Samsung is working on having a PLEX app ready. Overall, the up-scaling and streaming work flawlessly. Overall a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched our new TV for many days before deciding on this one. It's just not that fantastic. It's not one that's good out of the box, I had to google the setting to test all of the many different calibration settings and it's still just okay. Nothing fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my Father-in-law,and he really has enjoyed it.The only thing he didn't like was the glare,but I told him that if he closed the curtains the problem would be solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a Samsung 55" a few years old that had a wireless card/motherboard failure. Rather than pay repair $ updated the TV. Have multiple Samsung products. Happy with them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a gorgeous display and it handles fast motion games really well. Movies look even better than I imagined they would. I use it primarily for gaming and its been phenomenal. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great TV was very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for a laptop and ended up over at the TV section needless to say that the sales person was great and directed me to my latest edition of the living room thanks for everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wanting to have a cable subscription, we were sold this SmartTV and told we could just watch TV from the web right on the TV. Only a few Apps work. Didn't know we would need to also purchase a Fire Stick to be able to watch TV shows through the available Apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the tv for only 3 weeks but so far I've been impressed. Had issue with tv not locating my wifi one day. Contacted Samsung via chat. Had me unplug tv for 1 minute. Took care of issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an inexpensive 55 inch tv and the salesman showed us this one. It was a little bit more than we planned on spending but definitely worth it. Love the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying programs much more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little disappointed in getting only the small control with this. It does not let me easily select a channel nor record, etc. Should I have received more in this line than I got?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not all 4K is alike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well here is my review, so far. As an elite member I have extra days to decide on this TV and right now I may take it back and look at at better screen options. Not all 4K TVs are alike. Some shows look great, but if you just watch HiDef News Channel for instance the picture is not as sharp and crisp. Yes I subscribe to the HiDef Channels, so don't go there. All in All I have spent some extra time in the store lately when I have been shopping for other items. Thus I am truly understanding some of the differences between different 4K TV products. Stay Tuned I will update.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review of this Samasung 4K TV. I am sorry to hear that you were not happy with picture quality.

      The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.

      For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I’ve ever seen. The 4K quality is outstanding. I would love to purchase a bigger size for the living room. As this was purchased for our bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Purchase, yet still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I'm satisfied with the purchase I made. The only problem I have is the lightning on the TV dems a lot sometimes when watching YouTube. A part of the smart TV's added feature. I don't know what to do about that. Any suggestions anyone?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and overall appearance of TV is great. Easy to use an Smart TV applicatios work ssmoothly. Sound is great as well.

    I would recommend this to a friend