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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,265 reviews
  • Rated 5 out of 5 stars

    This is an amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv due to the fact of the amazing quality that Samsung has always had and we have always been extremely happy with their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Nice quality product. Would purchase again. They've made lots of improvements in the last few years for these smart TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at the Visio on sale but it was out of stock. So I looked around spoke with a specialist who outlined the high quality of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! The colors are spectacular. Watching movies and gaming are good. I am looking forward to more movies making the 4K platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st TV was defective and returned and entire process was smooth. I then purchased geek squad because of the convenience if another issue arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to network with other devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model comes with Samsung's Smart Remote. Manual is on- line only. Easy to network with Apple TV, computer, sound system, DVD player, etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crisp colors and clear picture of this TV is amazing! Another great Samsung product. You won't be disappointed by purchasing this TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture, lacks some simple features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV, with good many good features typical of a smart TV, and a good clean design which is important. I was surprised to find that it lacked an electrical audio output, but had only optical audio out, making it useless with older audio equipment. This is shortsighted. The remote is sleek but not intuitive. It works, but the is a lack of documentation, setup and control is an issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally! I have a flat screen TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled to have my new TV, it is such a difference. The options are more than I will use, but,you never know, I may expand my horizens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice entry level 4K. Bought this to see how much of a difference there is. So far we are pleased with the picture quality and amazing detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K TV has the best picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 4K TV has the best picture resolution. I have two other major brands TV's and they don't compare. Money well spent on this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch UHD smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! The picture quality is so clear and the colors are great. The UHD effect is a great addition it makes watching tv more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Samsung quality, with a nicely responsive interface. I'm using the built-in Netflix app, and have an XBox360 and Chromecast attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale at Best Buy and the representative recommended this, we are very pleased with it. You can never go wrong with Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected the TV to my Samsung sound system and am having trouble with the set-up. Unknown if Samsung or Geek Squad problem. Geek Squad coming back. Picture also not as sharp as I had hoped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing my research I knew this was the TV I wanted. Then, timing is everything, Best Buy came up with a fantastic price. No brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first 4K tv and the resolution is amazing. However on certain broadcasts the screen has a hesitation. Not sure why, but it might have something to do with upscaling. Otherwise a great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I be gotten the TV I've enjoyed it. I am a big gamer and graphics look a lot better then my previous tv. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive picture quality and affordable price.Great tv, good price and easy to setup with all smart features. Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for 5 months now and have had no issues. It works great for watching cable but also streaming Netflix and Hulu as well.

    I would recommend this to a friend