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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,265 reviews
  • Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never enjoyed watching TV as much as I do now.. Great picture!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted a month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV based on reviews here. It looked great. Now the picture keeps disappearing. Or gives me vertical bars.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Robb:

      Thank you for purchasing the Samsung UN55KU6300 4K SmartTV.  I am sorry to hear that you are experiencing issues.
       
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung UN55KU6300 with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller, such as BestBuy.com.
       
      To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this product. Is what I wanted in a tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv and it makes regular programming look better, but there isn't enough 4k programming out at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television for my space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the right price for the size. I would like more sound tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with TV. Customer service and home delivery was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. The 4k system is awesome. Everyrhing looks so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceeded my expectations, my first 4 k experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not disappoint, it is everything it says it is and then some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright color great. Replaced an old plasma and its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HDR TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great HDR TV and best buy had the best price! Loving it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for my family room. The size is perfect for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Just the right size for my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with my purchase and pick up experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy rocked it. I love my Samsung 55" 4K TV so much I bought 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this television for anyone, do yourself a favor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very good & Geek squad installation was excellent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recomend this tv to anyone. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G r e a t. I love it. I love it. I love it. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    previous owner of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our sales rep was very informative & would seek him out again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear imagen The best resolution and sound with excelente price

    I would recommend this to a friend