Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1580 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the picture quality and ease of use of this 55" 4K Ultra HD TV. Many appreciate the price and the smart features, while some find the lack of built-in Bluetooth to be a drawback. A few users also noted some minor issues with volume and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,580 reviews
  • Rated 4 out of 5 stars

    GOOD QUALITY T.V.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PURCHASE WENT SO WELL THAT I CALLED THE STORE MGR. TO COMPLIMENT THEM. UNFORTUNATELY MY NEXT PURCHASE WAS A DISASTER AND CUSTOMER SERVICE DID ABSOLUTELY NOTHING TO REMEDY THE SITUATION. UNFORTUNATELY DUE TO BEST BUY'S EXTREME LACK OF CUSTOMER SERVICE, I'LL NEVER SHOP THERE AGAIN.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Black Friday Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this purchase. I didn't have to stand in a long line because I could purchase before the Event as an Elite Member. Efficient delivery and life-like quality picture. No complaints at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say anything about 4K haven't found any broadcast of it. But the rest of the TV works fine. The Samsung smart function has more apps than LG. Every one says the picture is unreal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV. Roku and antenna works 100% better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up-just plugged it in and it was great! The remote is very sleek and well designed and easy for an old lady to learn to use effectively. Love the whole experience and could not be more pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, got it on sale on Black Friday and it was 100% worth it. I would give it 5 stars, but for some reason it freezes up really bad sometimes, and every single time I want to use Hulu, I have to redownload it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic. I had a smart TV prior to this, but in comparison, this was is more of a genius TV! I love that you can add apps. I'm using two of the yoga apps and it's wonderful! Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung SmartTV primarily because for 2 years I've loved a 40 inch SmartTV from the same manufacturer. My relationship with the 55" 4K Ultra is no different. I love the simplicity of use. Picture quality is good. Sounds decent. Great value for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an awesome price on Black Friday! Love it! Awesome futures and shows really good compared to my old TV! Two Thumbs up! Definitely must have if you love watching movies and/or play videogames!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 k tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reputable brand smart 4 k tv at this price. It was bang for money. Good picture and features. Sound is on bit low else good purchase. Bestbuy did wonderful job in delivery rite on time everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smart tv for our living room and found this one and once we got it home it was amazing how much better the picture was than my old tv. The Netflix and amazon prime work awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, even greater price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv when we decided to give up on satellite service. The 4D picture is amazing and the "smart" aspect is super easy! Setup was a piece of cake. We had it up and running in 20 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down a great quality TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant beat the price, and simply loving the 4k clarity. Also the other good thing is the regular 1080p is so sharper and better on this that i have stopped looking at my other 70" coz its just 1080p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It must be good to have more than one.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many tv's throughout the years. I love all Samsung tv's. I recently purchased a different brand and returned it. I ended up buying another Samsung and couldn't be happier for what i paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brilliant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I was consciously buying a older model which had good enough reviews than some of latest item itself. Its few months now and I have had no reasons to complain. Netflix and Amazon are awesome. Cable tv has been great as well. YouTube sync over WiFi also works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Great Delivery Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm especially impressed with my delivery men. I have hip replacement and the delivery men took pity on me and set my TV up and took away the trash. So much help. They wouldn't take a tip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV, Good Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV worth the $470 on Black Friday. Exceptional picture and looks very good in my new place. I have a sound bar but it is not needed with this TV. Overall a good value for a nice Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart tv. Love it. all but the fact that the audio out is optical and my stereo is analog so some smart features like you tube and Netflix will not alow the audio to come through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features, enjoying the television.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed a lot of information regarding available features, reliability, & overall quality. This Samsung television was well-reviewed by Consumer's Report & Best Buy had an excellent price on it. I was also very satisfied with Best Buy's delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best TV I have ever owned. Went in looking for a different one and then saw this on sale and went for it and I couldn't be happier. The picture and sound are both amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on thanksgiving day and got a Black Friday price without even having to go in the store. Delivered the very next day and on time. Very user friendly and easy to navigate.

    I would recommend this to a friend