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Customer Ratings & Reviews

Your price for this item is $1,119.99
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Customer reviews

Rating 4.8 out of 5 stars with 356 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the picture quality, ease of use, and the curved screen of this 55" Samsung 4K TV. Many appreciate the vibrant colors and the HDR capabilities, enhancing their viewing experience. Some users find the smart TV features convenient, while others express concerns about the remote control's functionality and glare from the screen in certain lighting conditions. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 356 reviews
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched for a while and selected this Samsung. Easy setup, great little remote and smart apps. Picture is wonderful. Netflix does some streaming in 4K and when you turn on the HDR+ setting - the accuracy is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we found the perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to find the perfect TV to fit our unique needs. The installation exceeded my expectations and the installer saved me money by eliminating unneeded equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this t.v. Had a rough start setting it up as it would not accept our zip code. Ended up having to call Samsung to figure out how to bypass that. But besides that great picture, easy to use apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great TV,But it took three(3) too get a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My story, just before Thanksgiving,The first TV was delivered by BB and they took my old working TV.The new KS 9500 lasted 2 hours before a 1" green vertical stripe appeared.1st call to Tech services,they would have it repaired in home or return it to BB. 10:00AM ,I'm at BB and they have two Tv's available. One in a damaged box and one in a good box.Picked the good box, Bad mistake,on set-up at home I could see what looked like water in the screen.Turned it on,Yep, it was bad..Back to the store and made C/Svs take the 3rd TV out of the damaged box. This TV, has since produced a beautiful picture. I wasted most of a day between C/Svs, standing in line,packing/unpacking/ travel/ set-up and phone calls to Tech SVC.You would have received a one star if it wasn't for the great picture and Yes, I did receive a " Sorry for your trouble" from the C/Svs rep.but I never expected this kind of problems when buying a top of the line Samsung TV..

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever need assistance with features or usage, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung

  • Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first started to shop for a new TV, I had decided on a budget. This particular TV did not fit my budget. However, the picture on this TV in the store sold me. I am glad I spent the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the new TV. The Picture is great, the apps are great! The apps are quite easy to use once you use them a couple of times. Clear and crisp picture. Nice change for my family room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv if you can find one. If you can find it cheap buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung curved tv Best Buy employees very helpful to get what I needed and price matched an online price for cheaper and save me some money so overall very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Exceeded our expectations in every way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs set up tv quickly & answered questions clearly. Picture is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv. Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV to upgrade 11 year. Old DLP. Had Geek squad hook it up to my surround sound system. Could not have done on my own. Incredible sound and picture. 4k programs are stunning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my bedroom and I must admit I'm in love with this tv. Would highly recommend this to anyone who is in the market for a great tv. Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a tv that was not a Samsung. Samsung is simply the best and I will never stray again. The whole shopping procedure was easy, as wad the delivery and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV ...very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this TV. It's easy to navigate and the picture is amazing. You'll want to replace the remote that comes with the TV with a multi-function Samsung remote.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv and I love the rich colors it are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Curved 4K Out There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and this tv just seems to do a lot of things really great. It has the lowest input lag for gaming out of any tvs available this year.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great curved tv, you can watch/enjoy from all angels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Samsung TVs and have never been disappointed. In the past I've purchased other brands, but returned to Samsung because of the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, Excellent speakers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV seems to be well made. The audio is amazing...to the point that I hardly use my home theater system anymore. The only draw back I find is that the TV did not recognize the Verizon Fios box, so I have to add as "Other"....I think it is because of this that some buttons on my Fios remote don't work (ie. audio buttons).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable TV experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung unit is stunning. The buying experience at Best Buy was just fantastic with knowledgeable salespeople and a samsung Rep on site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    curved samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv still competes with tvs now love it and so glad i purchased it when i did!

    I would recommend this to a friend