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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 356 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the picture quality, ease of use, and the curved screen of this 55" Samsung 4K TV. Many appreciate the vibrant colors and the HDR capabilities, enhancing their viewing experience. Some users find the smart TV features convenient, while others express concerns about the remote control's functionality and glare from the screen in certain lighting conditions. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-356 of 356 reviews
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this tv, the picture is unbelievable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good better that oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I've ever experienced.....................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv. However one bad pixel showing on screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated as average as didn't expect pixel to go bad after one month now have to figure out how to go through Samsung/best buy and correct the issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad TV for someone who is just starting out in the smart TV world. Bought for friends and they love it.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. I am glad that you are happy with the viewing experience.
      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    Very nice set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was returned because the stand was too wide for our tv stand. We replaced it with the LG Oled.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung

  • Rated 2 out of 5 stars

    Samsung and DirecTV they don't talk as well as the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung and DirecTV they don't talk as well as they shouldI should have been told this before I bought this TV

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
      Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 2 out of 5 stars

    Not as good as my old 10 yr sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in the 55 It cost more then the 65 I first picked out and not as good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best picture ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curved screen gives outstanding view from any seat in room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV the first day that it was released at Best Buy. I have had many types of TV technologies. This is by far the best quality I have seen. I understand it's not as black as my Panasonic Plasma but the colors you get you forget all about it. The Samsung Smart TV is a very easy interactive program. If you have the money spend it on this TV. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 6 series flat from 2015 and was impressed with the up scaling on that one. Decided that this year I wanted to go with the I series and the wife wanted the curved so we decided to go with that. AMAZING QUALITY AND UP SCALING. we watch a lot of Hulu and was more than impressed by how well the picture looks. Changed the picture settings to dynamic and wow. Amazing TV. Highly recommended tv. Definitely worth spending the extra 1000 dollars to jump up to a TV like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind-Blowing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford one or are trying to decide if you really want to upgrade, DO IT. This Samsung - 55 Class (54.6 Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV - with High Dynamic Range - Black is simply amazing. One of the selling points (by Samsung or Best Buy, not sure which) is that the image (in movies specifically, unlike a live sporting event) is presented in a way that the movie director wanted you to see it. There is unbelievable depth in a movie ... it's almost like 3D, in a peculiar way. We watched 'dead man walking' the other night and, just WOW. You can see the 'real' distance, not like other tvs where things seem to be all smooshed together ... watching a movie is like being behind the camera yourself, yeah that's it ... the movie camera follows an actor, say walking, and you can see and feel the dimensions ... oh, it's just too hard to explain from a non-techy. You just have to see it in person ... it's really a shame that the store only shows the same clip over and over ... you really need to see a movie in action ... it's almost like it's live! Simply amazing. And PLENTY loud ... someone else said the sound bar would be a nice addition, but get it home first, give it a chance - like we did ... we don't need one. Good deep sound and fabulous color. And OMG, a NASCAR or IndyCar race is just all together a new experience !! Can't wait for FOOTBALL season! Tv sits real stable on this 'v' shaped foot; the tv is a little wobbly if you move your tv stand, but I think it would take a LOT for it to fall over. Funky remote. We just use our Comcast remote .. it has more options :) Get a Samsung - 55 Class (54.6 Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV - with High Dynamic Range - Black, you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing.the picture quality is way beyond anything else great sound when paired with my Samsung home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV probably around 3 months ago, and I could not be more pleased or more happy with it. The upscaling benefits and all around amazing 4K quality you get when watching content in 4K is bar none. I love the design and the curved display for it, like all new TV's I would recommend a soundbar with it, I personally own the Bose SoundTouch 300, and the pair is a hit with anybody that sees and hears my set up. All in all I would highly recommend this TV to anybody wanting top of the line. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase awesome tv.Would recommend it,awesome picture,beautiful picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this TV last year I was excited. I wanted a 65", but for what I could afford in the 65" genre did not have great quality for what i was looking for. I went with this TV, even though it was smaller, for the upgrade in picture/quality. Best Choice ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best looking TV I have ever owned.3d is extremely good.Has the smart box that will be upgradeable to get the latest with out buying another TV only great things to say about this television:)

    I would recommend this to a friend