Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality, ease of use, and attractive design of this 55-inch curved 4K Ultra HD TV. Many appreciate the curved screen and the smart TV functionality, while some mention the high-quality HDR capabilities. However, a few customers noted concerns about the price and occasional glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,554 reviews
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the image, did a lot of research and glad we chose this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Panasonic g10 plasma. Specification wise I know it is not a comparison but I still see motion blur in the Samsung that I never saw on my Panasonic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv I have ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is superb. Set up was super easy and love the smart tv apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture. Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is with the remote. It is terrible. I cannot figure out how to do most functions. I still have not been able to get it to switch sources to my dvd player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely insist on the curved tv. Returned the flat one for the curved one once I got it home. Have a curved 65 in the living room and wanted a 55 for the family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Love the curved screen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viewing movies with a curved screen is great - just like being at the theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is really nice and so is the audio from the speaker but it has had a lot of network connectivity issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipment, and great pricing for the quality of tv that was purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!!! Nice colors and the 4k movies and shows is definitely the best!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV is very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice over all. Problem is that there isn't any paper manuals. Manual is embedded in the tv and takes a bit to get it figured out, otherwise it would be 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the curved tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the crisp picture quality.. easy set up... very happy with product so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv - excellent picture and slick looking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is a billed. The curved aspect is more aesthetic than functional but nonetheless a great feature. Went back within two weeks and got a price match refund of $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome price for a great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth the money picture quality is awesome very crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy watching this television. I am glad my wife pressured me to buy it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netflix doesn't work well, picture is bad! Cable connections are working good. Called Netflix they say we have to call Samsung to see about a update for a New TV. Crazy!!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Vaughn:

      Thank you for purchasing the Samsung UN55KS8500 4K SUHD TV.  I am sorry to hear that you are experiencing issues with picture quality and Netflix.
       
      To better assist you with step-by-step troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung products are engineered to the highest standards of performance and quality and we back the your Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller. Samsung

  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad I went in on super bowl weekend and got a great deal. Love this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, superior quality picture and surprisingly simple installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great view

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the curved smart tv. The only thing is the picture is pretty nice but not perfect. Maybe it's the way I set up, not sure still playing around with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent resolution. It has many apps including starz which is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung tv. I love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my Samsung tv!!! I am going to buying 65" pretty soon.

    I would recommend this to a friend