Customer Ratings & Reviews

Get the Best Buy warranty!! TV unwatchable only after 6 months

thought picture would be clearer may be do to internet access

NOT IMPRESSIVE, I WAS LOOKING FOR THAT MOMENT BUT NEVER HAPPEN

Good TV, but still trying to get the perfect pictures.

Loved everything about it! Great screen quality!!!

Manufacture defects on casing. Returned. Got 65 in

I have several Samsung products. I thought I want a Curved TV for my next purchase. When my 6 year old 55 inch went down I replaced it with the curved TV. We only kept it for 29 days and we swapped it out for a Flat panel 55". Just was not happy with the TV.

Purchased the Samsung television 55 inch but returned it because the legs were not sturdy enough to support the television and was wobbly other than that it is a nice television but very pricey for a 55 inch TV

I bought this tv a few years ago (4/2020) for the family room and it's still going strong with hardly any issues. The only issue is the apps not connecting to the internet at times but that could be a design issue in my house and the modem and router is, it could be cutting my signal at times to the TV. (EZ fix use my Firestick). The curved design is wonderful and really pulls one into the picture even when not sitting directly in front of the tv. The pictures is gorgeous and we have been really enjoying the 4k experience. This one comes right on and is ready to stream. Plenty of options to tweak your picture to your own preference. Sound is great but if you're not satisfied a soundbar is recommended. I still feel this is an excellent tv and I bought it at a very reasonable price.

I spent 3 days trying to get this tv to receive video signals from my Comcast cable box. After phone calls to Samsung and Comcast and trying everything they suggested I took the tv back to Best Buy. They could not get it to receive any channels as well. The problem is the "one connect" port which does not function properly. I decided to buy the new SonyXBR930D instead of trying to replace with another Samsung. I've heard from others that also had the same problem.

There are aps that come with the TV that don't work, like red bull

I have less than a year with the TV and has a shadow in the middle and the corners aside is detached from one side, bestbuy does not make himself responsible for paying me anything despite I still have a guarantee and send a technician who is called Dominique who is very rude

Not that impressed with quality...................

Bought in 2016 first one bad mother board out of box have had mother board replaced once again a year later needs a new one again now

Our first tv was a LG - 4K - 3 D over 2 k - mother board supposedly fried right after 2 year mark - just bought a new Samsung - have a black line down the middle of the screen!!!

View of the screen keep changing I try to rest tv and do update but some color showing on the screen when tv on

This tv is full of issues. First purchase was missing an included cable so returned for another tv, that one didn't work out the box so I returned that too. Bought a Sony!!!!

The inside LED cracked after less then a year of owning didn't even watch it that much, Neither Samsung or Best Buy wanted to replace.

I went to the new Sony XBR55X850D TV from a Samsung UN55H7150 TV, which I LOVED. Really wanted in on the 4K/HDR hype, what with the PS4k/4.5/Neo coming out later this year (supposedly). So, I decided to upgrade my 2014 1080p Samsung H7150, which I absolutely loved and had ZERO problems with. I left a review here on the Sony TV, which I was really dissatisfied with due to the terrible Gaming mode and jittery backgrounds/cursor and other odd effects (even on non-Gaming mode). I spent almost 3 days calibrating and changing the settings on the Sony TV, mixing different options for the motion controls, while trying to keep input lag as low as possible without having to resort to the awful Gaming mode. After this and having called Sony Support 3 times, which I was told there's no other settings that would help, I gave up. Let's just say I hated that TV so bad that I drove 1 hour and 15 min (one-way) to the next state to exchange it for this Samsung TV (the UN55KS8500 curved model). Best. Decision. Ever. I had done a lot of online research prior to buying the Sony TV and then this new Samsung, when I took the Sony back. Long story short, this Samsung model (the KS8000 and KS8500) are considered the #1 TV's in their price and size categories. So, what makes this TV so great? Quite a few things, really. While I've owned Samsung TV's (even my computer monitor that I type this on is a Samsung) exclusively in the past, I'm open-minded and not biased (hence why I was willing to give the Sony a try...). Setup - out of the box, getting it on the stands, the simplified remote - all wonderful and really high quality. Although I'm not too terribly a fan of the "feet" style stands. I much preferred the stand on my old H7150 Samsung and especially the Sony TV, above. But, it does it's job and has a minimal footprint. Additionally, the stands do not require to be screwed into the TV, just pushed and "clicked" in. Also very easy to remove. The ONLY thing I noticed physically about the TV that had me worried is the input panel on the back, which the One Connect box and Ethernet cable plug into - it's a little loose and wiggly. However, we think this is on purpose, as to accommodate thicker cables, if needed. Once I got my Ethernet cable (Amazon Cat6) plugged in, it was snug and had zero wiggle. If this really is the case, GREAT thinking, Samsung!! Now, for the picture. And Gaming mode! Out of the box, the picture was super bright and colorful. I knew right off that I would need to scale it back some on the backlight/brightness levels. Got the PS4 plugged in (via the One Connect hub box). No signal. We couldn't figure it out. However, after about 5-10 min of plugging and unplugging, it finally worked - didn't figure out what the problem was, but it hasn't done it any more. Probably just initialization woes. I tested the Standard video mode with Dark Souls III. Ugh, the input lag! It's greater than 100ms and VERY noticeable! But that's what Gaming mode is for, right? Switched over. Input lag went down to about 20ms. PERFECT. Also, the picture quality difference was hardly noticeable! Spent a few hours calibrating the picture, reducing sharpness and other settings. Now, the picture (color-wise) is equal to or better than the Sony I had and that I exchanged for this one. Some games exhibit a little background jitter, but it's NOWHERE near as bad as the Sony TV. You get adjusted to it shortly. I chalk it up to the nature of 4K/upscaling/new tech. Here in a few years, It'll probably be non-existent. I feel that Samsung has one of the better Gaming modes available on TV's currently. Highly recommended for all uses - Gaming/Movies/Television/Netflix, etc. Also, I would like to add that the feature difference between this 2016 8000 series and the higher 9000 series is not worth the price difference. Get the 8000/8500 series and don't look back! My settings in Game mode are as follows: Backlight - 10 Brightness - 40 Contrast - 100 (default) Sharpness - 10 (the default setting resulted in really bad "texture flickering" in games...setting to 0-10 effectively resolves this issue) Color - 50 (default) Tint (G/R) - Middle (default) HDMI Black Level - Normal (Make sure you change the PS4/Xbox One to FULL RGB settings, or you will get a washed out picture or crushed blacks) Dynamic Contrast - Medium (default) ....High looks great for gaming as well Color Tone - Standard (default) All other settings not mentioned are set at their defaults. :-)

We've had this tv for a week, and could not be happier. I was skeptical of the remote at first, but once I got the hang of it, it was fine. I like that I can control the Roku and the Blu-Ray player with the remote. The only thing I don't like is that there's no channel buttons to press. We use satellite instead of cable, and the picture quality is terrific. I was also pleasantly surprised at how good the sound is (compared to our older Samsung). We were able to use our existing tv mount. Even though this TV is curved and larger than our previous tv (which was a 46"), the TV wall mount still fit well. We did have to purchase longer screws though. The room we have the TV in is very bright with lots of windows. The old TV had such a glare, but the glare is drastically reduced with this curved TV. The only thing that bothers me a little is the silver on the bottom edge of the TV -- the light reflects off of that and it can be somewhat bright and distracting. Overall we are very happy with this TV. Since we have Roku, I cannot comment on how reliable the internet connection is, since we don't really use the Smart TV features.