Customer Ratings & Reviews
- Model:
- UN55KU6500FXZA
- SKU:
- 5216200
to a friend
Customers are saying
Customers appreciate the picture quality, curved screen, and ease of use of this 55" 4K Ultra HD TV. Many also find the price and color vibrancy to be excellent value. While some have noted minor issues with the remote control and glare in certain lighting conditions, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Curved 55 inch Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv about 3-4 years ago, it has in the shop more than we even had it, It really got bad during this the viris, so a third party came out and picked up our tv, A month later, we still didnt have a tv, it happened 3 times, and they would keep it for over a month, Thanks to the geek squad we have a new tv, but all that time, are curved tv they deprecated it, so it cost us more money to get us a new tv.
No, I would not recommend this to a friendTv blacks out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv blacks out 1-2 seconds. Contacted cable co,box of,resent signal,replaced hdmi cord,reset tv,contacted Samsung. No help,returning. Junk tv
No, I would not recommend this to a frienddisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this Samsung TV from Best Buy today. Over an hour later after mounting the TV and wall bracket, the TV did not turn on. The red off light just flashed, along with what looked just like a bolt of lightening on the left side of the screen. Called Samsung, they put through some trouble shooting attempts, only to be told the TV was defective.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. I am sorry to hear that you are experiencing issues.
Your user feedback is very important to us and will be shared with our TV team.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
For assistance with warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Bad customer service support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.smart hub on my TV is not working bad cust service
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your feedback on this Samsung. I am sorry to hear that you are experiencing issues.
Your user feedback is very important to us and will be shared with our TV team.
-Samsung Ambassador