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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4963 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the 55" Class 6 Series LED 4K UHD Smart Tizen TV's excellent picture quality, easy setup, and reasonable price. Many customers appreciate the Smart TV features and the user-friendly Tizen operating system. However, some customers have concerns about the durability of the TV, with a few reporting issues with connectivity, warranty, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 4,963 reviews
  • Rated 4 out of 5 stars

    great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing we noticed is that some shows come up in like a 4 piece grid. can really see the "extras" from the older shows the parts that you never noticed before on the old standard definition smaller tv's

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the Samsung part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface is worse than others, the picture adjust options are super minimal so i can't get exactly what i want,but it's nice to sync with your phone pretty effortlessly and the design is sleek with quality material.... hmm i will be keeping it at least

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fitnesstime:

      Thank you for sharing your user feedback on the interface and picture adjustment options.

      For assistance with features and usage, please reach out to Samsung Support at 1-800-SAMSUNG.
      Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at  https://twitter.com/messages/compose?recipient_id=18768513.

      Again, thank you for sharing your experience – we greatly value your feedback and utilize your concerns and opinions in our ongoing efforts towards delivering world-class service and products. Samsung

  • Rated 5 out of 5 stars

    Good small gift for a college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watchband for my grandson's "watch". It was easy to order online and was ready for pickup in store when I arrived. Staff person was very pleasant and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for an awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So surprisingly when I went in to Best Buy looking for a TV, lo and behold they had this one for a great price and the price was easily affordable. I'm so excited thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung for the Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect for someone who doesn’t need all those bells and whistles of colored light and ambient settings. Interaction is easy and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good tv but I had to turn down the brightness because of it was washing out the dark scene in movies or when I’m playing video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my younger brother. It does the job for the price and he enjoys the easy interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see no difference in the picture of this older model as compared to the newest model I have in a different room I bought this for our exercise room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t see all the awesome attributes of the tv before buying but turns out you don’t even need an Apple TV to stream from your iPhone or iPad. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I was in the market for looking for a TV and this wad available at a very affordable price. I am very pleased with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smart TV and this one does exactly what I want. Only issue i've had is every once in a while the picture turns pinkish. At that point, I turn the TV off and back on and it's back to normal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s not ROKU, but I bought a ROKU stick. It’s not really easy to switch back to just the smart tv, with a little patience, it works. At least the one time I’ve tried it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV! Purchased 3. Satisfied customer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had TV delivered & installed. Installer was courteous & showed me how to navigate tv. Love this TV. I purchased 3 so far. Very satisfied Customer. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only issue is sometimes the sound goes out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these tv's work great but sometimes the sound goods out. Maybe because of Comcast service. Once you run the sound test it comes right back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a 2018 model, but it has D+ and all the standard smart TV features, I got a great cheap wall mount for it at Costco also it only has 2 HDMI ports

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Freezes time to time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has great picture and sounds without sound bar. But for some reason I'm having trouble on certain app like YouTube. Other than that it's a good tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service sucked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman not very attentive and we had to go get him 3 times to help us while he just stood at the computer doing nothing not on the phone just standing there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The delivery men were very helpful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men not only got the television working, but they also showed me how to use some features I was not aware of. They were polite and patient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sound problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought it on 9/1/19 we have been having sound problems. Geek Squad was out several times and our cable provider, Comcast, was here several times. TV was adjusted and a new cable box was installed. Still having the sound go up and down when channels are changed or when screen comes back after commercials. I guess we bought a lemon, not satisfied. Sometimes we have to put it up to 70 to even hear it. WE called all the necessary people, and yet the problem still exists.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV purchase ever I love my life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this purchase a fantastic screen clarity it's super fast and responsive highly recommend this item to anybody shopping

    I would recommend this to a friend