Customer Ratings & Reviews
- Model:
- UN55NU6900FXZA
- SKU:
- 6268404
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the 55" Class 6 Series LED 4K UHD Smart Tizen TV's excellent picture quality, easy setup, and reasonable price. Many customers appreciate the Smart TV features and the user-friendly Tizen operating system. However, some customers have concerns about the durability of the TV, with a few reporting issues with connectivity, warranty, and volume.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV to have in your house and in the man cave.
I would recommend this to a friendTo soon to tell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still new so far so good will review at a later date
I would recommend this to a friendI returned this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I return this T.V. was because the picture had to be adjusted each time I turned the channels basic tuning adjustments. So the picture was never great anyway only two HDMI outlets it just wasn't for me...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Myra15:
I am very sorry to hear that you were not happy with image quality on this model and needed to make adjustments every time you changed channels. This should definitely not be the norm.
Should you ever decide to give Samsung TVs another try and have questions or concerns, please contact us and a Customer Service representative will gladly assist you.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the dissatisfaction and hope that we can regain you as a customer in the future.
Large Screen, good fidelity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite happy for what I got for the price I pay.
I would recommend this to a friendGreat TV for movies and sports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase I have no complaints so far
I would recommend this to a friendIt’s a decent tv and good quality and price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100 percent acceptable to watch daily enjoy the tv .
I would recommend this to a friendGood TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved the TV but was too big for our apartment.
I would recommend this to a friendMy fifth TV that I've purchased from BB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've noticed within the last couple of weeks that the volume/sound on the TV will cut off. When I turn off the unit, wait a couple of minutes and turn it on, the sound is back. Not sure what's going on but if it continues, I'm returning to the store.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy it it just doesn't have links for DVD or any other.
I would recommend this to a friend- Cons mentioned:Remote control
Lacks Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB port can't be used for a wireless mouse/keyboard. It is just for media veiwing. Only one HDMI jack and no audio ins or outs. Using remote to enter alpha-numerics is a pain! Not so smart for a "Smart TV"
No, I would not recommend this to a friendBrand response from Samsung
Posted .WantMore:
Thanks for choosing the Samsung NU6900. Please know that this model offers the following Inputs & Outputs:
-- HDMI x 2
-- USB x 1
-- RF In ((Terrestrial/Cable Input))
-- RF In (Satellite Input)
-- Digital Audio Out (Optical)
-- ARC (via HDMI Port)
-- Ethernet
You can insert a wireless USB Bluetooth transmitter into the TV’s USB port to enable your mouse or keyboard to connect to and work with the TV. This model supports HID-compliant (Human Interface Device) USB mouse/keyboard, so make sure you have an HID USB Bluetooth adapter.
To better troubleshoot why you were not able to connect your wireless USB mouse or keyboard, please reach out Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing you.
Picture & sound goes out often
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a big fan. The screen pixilates & tweaks. If I use my amazon fire stick for too long the sound goes out & I have to reset it. Additionally, I can’t connect my sound bar to it because the sound is delayed from the picture.
No, I would not recommend this to a friendOk Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchases for grandparents. They liked the picture, I didn't think it was that good. They purchased this for my grandma to connect to her bluetooth head phones. This TV did not work for her headphones so we had to return.
No, I would not recommend this to a friendhas problems on the screen where it interferes wit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the TV, I returned it a month after using it because I had a fault on the screen and I changed it to another one, but after a month I also have the same problem and I no longer have the option to change it, since time has passed
No, I would not recommend this to a friendAffordable and decent but not sharp
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its affordable and looks decent but the videos don't seem sharp for a 4k TV. Most of videos are blurry and I played around with setting , there doesn't seem to be an option where I can change the setting to make it look sharp .
No, I would not recommend this to a friend- Cons mentioned:Remote control
Low and TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with the purchase ended up taking it back and exchange it for a better TV purchased a Sony instead they took it back with no questions asked. Terrible sound and chintzy remote
No, I would not recommend this to a friend Eco solution
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my tv. Just a heads up, about 2 months in I started to receive a glitch on my TV Screen it was a solid line that would show up every now and then. I exchanged it out. New one works nicely. Love the eco solution!
I would recommend this to a friendBetter TVs out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, backlighting isn't great, and only having one 4k HDMI port is kind of terrible. I wish it had better backlighting and local dimming zones. Also, the peak brightness is terrible for HDR content. For
No, I would not recommend this to a friendOddly disappointed but not really
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high high hopes being that the tv is 4 years newer than my ku6290 but I was highly disappointed when I set it up. The colors are not the best, it doesn’t have a dedicated hdr mode and it seriously lacks brightness.
No, I would not recommend this to a friendDecent at first, then flashed color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality very dependent on type of movie/lighting of the program. Started great but now it's been 4 weeks and there are random flashes of neon color. Too late to exchange with Best Buy but not the best TV.
No, I would not recommend this to a friendIt's a good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a very nice tv for the price. I got an open box deal and it has some glitches on the screen ever once in a while. Other than that I like every thing about it. Samsung always has very nice hardware and software.
I would recommend this to a friend