Customer Ratings & Reviews
- Model:
- UN55RU7100FXZA
- |
- SKU:
- 6323731
Customer reviews
Rating 4.7 out of 5 stars with 3158 reviews
(3,158 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 55" Class 7100 Series LED 4K Smart Tizen TV for its exceptional picture quality, user-friendly setup, and reasonable price point. Many users applaud the TV's excellent sound and image quality, while others appreciate the ease of installation and mounting. However, some users have expressed concerns about the TV's remote control design, durability, short lifespan, screen issues, and volume level.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
my cousin is enjoying the TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation went off without a hitch. Geek squad called me to confirm the installation-much appreciated
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Get the extra warranty!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has s great picture. But had to replace it when it was less than 2 years old. Started getting dark lines in the picture. Glad I bought the extended warranty!
No, I would not recommend this to a friend Rated 5 out of 5 stars
First TV I buy that you need just one remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One remote for both cable and the apps. 3 HDMI. Internet and can operate with mouse and keyboard. Best unit for the price.
I would recommend this to a friendRated 5 out of 5 stars
Samsung #1
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best brand and best Tv I ever owned definitely would recommend Samsung to anyone its all i buy !!
I would recommend this to a friendRated 5 out of 5 stars
Samsung - 55" Class 7100 Series LED 4K Smart Tizen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is our go to place when we need appliances. We can count on good service.
I would recommend this to a friendRated 4 out of 5 stars
Perfect fit, met all functional expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fit on wall mount but needed extra hardware. Had Bluetooth capability for wireless headphones. Smart functionality meet expectations. User manual was a bit lacking for in-depth help.
I would recommend this to a friendRated 5 out of 5 stars
samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it moving toward all Samsung house second Vizio that went out so replaced with this I have 3 others
I would recommend this to a friendRated 5 out of 5 stars
55 in samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv, geek squad were great, professional, curteous & knowledgeable. Worth the money to have them set up the tv for us.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4 K is Amazing! I give this TV 5-Stars When You turn on this TV it’s like the People are right there in the room! Love it!
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The initial setup was a pain due to the constant updates but once it was finished, we were satisfied with the purchase.
I would recommend this to a friendRated 3 out of 5 stars
It is a good TV at a great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 5 year old Samsung died after 5 years. I bought a Samsung again because I have other Samsung products, and have been happy with them. I am not 100% happy with this new set. One thing that bothers me is the poor quality of the sound. The speakers are hidden in the back of the TV. The sound is a bit muffled, and lags the picture a bit. Extreme bass also. The picture quality is average for a new HDTV. Took a lot of adjustment to get it near my tastes. Poor quality of picture from side angles. If I had the time, I would buy a different TV.
No, I would not recommend this to a friendRated 5 out of 5 stars
mybestbuy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a excellent choice of buying this tv give comfort to my eye
I would recommend this to a friendRated 5 out of 5 stars
Online order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I placed the order online and it delivered on time. The person that made the delivery was very friendly.
I would recommend this to a friendRated 5 out of 5 stars
Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the size of the TV. Tv weight is light for the size. Easy to move around and maneuver when you need too
I would recommend this to a friendRated 4 out of 5 stars
I'm really happy with my new 55" Samsung Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Timing was great for this buy, since I decided shortly thereafter to cut the cord with cable, and the TV had easy Remote Control access to Netflix, Prime and Hulu, the 3 streamers I had access to.
I would recommend this to a friendRated 5 out of 5 stars
The best vivid color ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered on time, by very professional young men. We found it Easy to Install. I would recommend this TV to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for family time or sports day or if you’re just wanting to listen to music.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv and it’s design. It’s really just what I need and have never had any issues with it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife for her birthday. She wanted a 4K for the master. We had a 20 YO SAMSUNG which needed an upgrade.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture , missing features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV it self has a nice picture and good sound. But I was told by Bestbuy it had features that it did not have. For this reason I may be returning the TV.
I would recommend this to a friendBrand response from Samsung
Posted .Anonymous,
Thank you for your review on this Samsung RU8000 Premium UHD Smart TV.
I am sorry you had issues with the purchase experience. Your feedback is important to us and we will document your concerns.
If there is anything we can do to help improve your user experience, please let us know by contacting us via:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
We hope to hear from you and keep you as a happy Samsung customer.
- Samsung Ambassador







