Customer Ratings & Reviews
- Model:
- UN55RU7100FXZA
- SKU:
- 6323731
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 55" Class 7100 Series LED 4K Smart Tizen TV for its exceptional picture quality, user-friendly setup, and reasonable price point. Many users applaud the TV's excellent sound and image quality, while others appreciate the ease of installation and mounting. However, some users have expressed concerns about the TV's remote control design, durability, short lifespan, screen issues, and volume level.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fifty for anyone. Price was great . Love itZ
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money I would def recommend. ......
I would recommend this to a friendSamsung brand flat TV LED 55 inch i believe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good picture, i use a small sound bar from grandson!!!!
I would recommend this to a friendJust starting to use but good so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung switch didn’t work as indicated but worked ok
I would recommend this to a friendWas as expected for Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is as expected for Samsung TV. No problems at all.
I would recommend this to a friendGreat price for the TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and nice TV Good Great Great Great wow
I would recommend this to a friendViewing angles are horrible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has great features that I like & apps that I like (Apple TV app & Xfinity app) but, I could not get past the horrible viewing angles. I sit about 11 feet from the tv my couch is about 9ft long and off center from the tv so if I sit at the end of my couch that is the furthest from the tv and at about a 25° angle the color drops off dramatically & it is not something I want to deal with & yes I know LCDs have bad viewing angles compared to OLED but the TV I had before purchasing this one was not this bad at all & it was a 12 year old LG LCD. Needless to say I will be returning this tv.
No, I would not recommend this to a friendIt didn’t come with instructions, and I’m a beginn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with instructions, and I’m a beginner.
I would recommend this to a friendHappy with the Geek Team TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every good quality Geek Squad very Professional !!
I would recommend this to a friendGood tv and working fine and dandy. Thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is working fine no trouble at this time. Thank you
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price I will buy this again
I would recommend this to a friendGood TV I'm sure will be better using cable TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV I know it will be better using cable TV but,
I would recommend this to a friendGood deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal! No technical issue and user friendly...
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my daughter she’s happy with it.
I would recommend this to a friendClear picture, can’t Hang on wall bracket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holes in back don’t allow for screws, smooth holes.
I would recommend this to a friendVery good picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture and very user friendly. Love it.
I would recommend this to a friendGood for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I needed for me and my young son
I would recommend this to a friendReturning...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read the reviews and seemed like a good buy. Brought it home, set it up, crappy picture. Bought brand new High-Speed HDMI cables rated for 4K, still crappy. Motion digitizing, blurring, judderring. After several hours of working with settings, I’m bringing the TV back. It doesn’t have the 4K look, but i’ll stick with my HD Vizio.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KJ802,
Our RU7 Series incorporates many of our premium features and technologies, all geared towards delivering the best in viewing enjoyment. It is possible that your particular set was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.
Should you ever decide to give Samsung TVs another try, and have questions or need help, please know that we are always here for you.
You can contact us via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Ambassador
Great tv for bedroom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the hd feature. Very clear television.
I would recommend this to a friendThe TV fits the room perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue is the tv will not stay connected to my Polk soundbar.If I had known this would happen I would have bought an LG tv. The tv that was replaced was an LG and they synced just fine. Leaves a bad taste in my mouth. What help can Best Buy provide?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wayne,
Here are some trouble-shooting tips that may help solve the issue:
1. Make sure to use a good quality, high-speed HDMI cable.
2. First, turn off and disconnect all HDMI devices. Then connect one side of an HDMI cable to the HDMI OUT (ARC) on your Soundbar and the other side of the cable to the TV’s HDMI IN (ARC) port. Note that both sides of the cable have to be connected to the port labeled “ARC”.
3. Power on the TV first, then the Soundbar.
4. If still no sound, check that both devices have HDMI-CEC enabled. On the TV, go to Settings > General >External Device Manager > Anynet+ (HDMI CEC). You will have to check for similar settings on the Soundbar.
5. Finally, you may need to check if your Soundbar supports the audio file format sent by the TV. To improve compatibility, you can go to TV Settings > Sound > Expert Settings > Digital Audio Format and set it to “PCM”.
Please reach out to us if the issue persists via one of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions towards delivering better service and products.
- Samsung Ambassador