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Customer reviews

Rating 4.7 out of 5 stars with 795 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process, finding it well-suited for gaming and movie viewing. However, some users expressed minor concerns about the remote control's usability and occasional app performance issues. While some found the sound quality acceptable, others suggested using a soundbar for enhanced audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 795 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    The tv is too complicate to use for my parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old 2016 samsung tv is very simple to use, but this 2024 model is too complicated for my parents, the interface is a nightmare, all they need is a simple button to change to HDMI 1 and it takes ten steps to get there, i dont want to see the smart interface or hub after turn on the tv. The tv itself is good, but dont buy it for older people or you just want simple platforms.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ging,

      Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      If we can further help with any issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was a gift to my great niece. There has not been any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like the tv; the only issue we have experienced is the remote. Very small and not as quality as we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service I ordered this on-line, and picked it up at the store. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the delivery. Very pleasant young man. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maravilhosa, ótima compra na best by!!! Super reclmendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one, i love the tv and its resolution. Better to buy this 55 inch highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his new tv, awesome price and real good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gandpa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has worked great. We have only had the tv foe about 6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear screen. Makes you feel as if you're parts of the movie. Reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price very good tv i love it its amazing thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected from Samsung. Great product. No issues as of now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item delivered as scheduled. It works perfectly and I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside TV pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff helped place yv in the bed of my truck. He was very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung television. They world well with my other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great price. I really love it. First brand new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tv for the price. This tv rocks, I can finally see the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my sister she loved it. Buying one for my self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Definitely recommend this tv.

    I would recommend this to a friend