Customer Ratings & Reviews
- Model:
- UN55DU6900FXZA
- SKU:
- 6593856
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 55” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process, finding it well-suited for gaming and movie viewing. However, some users expressed minor concerns about the remote control's usability and occasional app performance issues. While some found the sound quality acceptable, others suggested using a soundbar for enhanced audio.
This summary was generated by AI based on customer reviews.
Not very smart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't record. Doesn't work well with Alexa. Doesn't have voice command
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnyaD,
We appreciate your purchase and are sorry for any confusion regarding voice assistants. The DU6900 does not have voice assistants built in. However, it does work with Alexa. You can connect them to your existing Alexa device to ask them to turn on your TV, change channels, control volume, and more.
For more information about the usage and settings of Amazon Alexa, run Amazon Alexa Settings. Go to: Settings > All Settings> General > Voice > Amazon Alexa Settings
For further assistance, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Great TV except for forced advertisements
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV and have recommended it to all my peeps. The picture quality is fantastic. The only thing I would change is the forced advertisements on the home screen. I should be able to disable those without losing other functionality. I would also like the ability to change the widgets on the associated phone app to add my frequently used services.
I would recommend this to a friendWorks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine and the picture is great. Sound is good but I bought a Samsung sound system for it.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung Q, great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with this new Samsung TV. It's not the top of the line of Samsungs but to tell you the truth its hard to say which one is the best. Completely enjoying the crisp clear picture. Glad I spent a little extra and purchased this TV. Only down side was learning the remote but practice makes perfect.
I would recommend this to a friend Great TV but careful of the soap opera effect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great a TV. But one thing people should become aware of with better newer tech is that these tvs come with so much settings it can wreck films. The biggest issue is he motion xcelerator settings. If it's set too high you get the unnatural soap opera effect which WRECKS films. And I'm a movie buff. Absolutely must lower it from AUTO to like 3 or less to get the film feel back. Otherwise it wrecks films. Now I'm sure that setting at high is great for sports and games , not movies. Something i learned after buying this TV. It also does seem sightly too dark at times with the shadow detail's settings left at default. I'm sure there's more settings to adjust but overall it's a wonderful TV.
I would recommend this to a friend- Pros mentioned:Picture quality
New 55" Samsung a treat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be a very good product. Have not used it enough to really give it an excellent mark although it may deserve it. Still trying to figure out all the features while carrying on a normal life so not in front of it 24/7 Do think we got a very good product for the price we paid
I would recommend this to a friend - Pros mentioned:Picture quality
65 inch Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great T.V. The picture is clear and the quality is excellent for the price. This is our 2nd Samsung and we will definitely purchase again!
I would recommend this to a friend - Pros mentioned:Tv quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this TV! You will not be disappointed with the quality or price!
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture and the sound quality is great! Definitely recommend
I would recommend this to a friend - Pros mentioned:Price
Great Pricing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great TV, and fast delivery to my home in Arvada!
I would recommend this to a friend - Pros mentioned:Picture quality
Great deal, decent size.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, decent size. I like the picture quality but it would be nice if it supported more audio out formats.
I would recommend this to a friend LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, great installation, customer service in the store very helpful.
I would recommend this to a friend- Pros mentioned:Picture quality
Anya’s Room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good picture and sound. Great value for the price.
I would recommend this to a friend Highly recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and a great value. Installation was neat and clean. Installer was professional, detail-oriented and informative. A satisfactory experience from start to finish.
I would recommend this to a friendGood Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with purchase. Saw On line 8:30 AM. Was watching TV on new large screen at 1PM. Excellent service. Price was best part.
I would recommend this to a friendBig screen tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase went smoothly. Very knowledge able staff. Would phone order again
I would recommend this to a friendTV purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick delivery, very helpful with ordering in store purchase, nice staff !
I would recommend this to a friendGREAT BUY @ BEST BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY HAPPY WITH THIS TV! WILL BE BUYING ANOTHER FOR THE MAN CAVE.
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung tvs I’ve purchased all months from best buy all Samsung
I would recommend this to a friendTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this television!!!!!!
I would recommend this to a friend