Customer Ratings & Reviews
- Model:
- UN55DU6900FXZA
- |
- SKU:
- 6593856
Customer reviews
Rating 4.7 out of 5 stars with 759 reviews
(759 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 55” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process, finding it well-suited for gaming and movie viewing. However, some users expressed minor concerns about the remote control's usability and occasional app performance issues. While some found the sound quality acceptable, others suggested using a soundbar for enhanced audio.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Excellent value quality product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding value for a quality product..Great picture!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Glad I Purchased This!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV Is So Clear & The Gaming Is Top Notch I Love It.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Needed a new TV this set is excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV I have recently moved from Texas to Colorado and needed a new Television. This tv has great color and meets all my needs. Ordered online and my son and I picked it up. Very easy to do. The Best Buy employee helped us get the tv into my son’s truck
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Samsung UI sucks, but I do recommend the physical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture quality, the sound quality is good, for the size of the speakers. The User Interface sucks, big time. We use an antenna for broadcast tv. To find anything in settings for an antenna is far too complicated, or at least, instructions in the user guide on line are not clear. I still recommend this unit, I just would have preferred a Roku unit.
I would recommend this to a friendBrand response from Samsung
Posted .EdwardB,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If we can further help with any other issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsun 55’ TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it the picture is great. I recommend it to all my friends and families of course in a bigger size since this 55’ inch TV is for our room which is ok. I plan to buy a 85’ inch once I buy my home.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 4 out of 5 stars
TV quality great the smart system needs work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not terrible to set up but coming from a Roku tv system was very odd and samsung only has a directv stream app not just the plain directv app which is extra money … wifi receiver seems a little slow at times even with my 308 mbps download speeds and 289 mbps upload speed but when an ethernet cable is attached zero issues… so attaching a ROKU box seems to eliminate all these issues but the TV quality is amazing and the wall mounting points are in a much better position and location
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV looks amazing, only one issue I should’ve looked into beforehand was this TV does not have a digital optical audio port, luckily it did support the hdmi arc for a soundbar, which is a must if you’re gonna put this tv in a large space like a living room, all in all great tv especially for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing 4k tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing 4k tv, it does only have 2 hdmi inputs including the ARC hdmi input, however it comes faeture packed with pre loaded streaming services that are free! Also comew with common subscription based apps like disney+ and netflix pitcure quality is amazing!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good value in a Samsung HDTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value in a Samsung HDTV. The 55 inch screen replaced a ten year old Samsung with a 60 inch screen and I find this is sufficient. I like the way the blue tooth feeds a $21 J-Lab wireless over the ear earphones (also from Best Buy). I can listen across the room when I on the treadmill. Solid interface, easily managed with a click of the button.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 55" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new Samsung 55" TV has cutting-edge technologies, stunning picture quality, and user-friendly smart features. I love the app too. Our puppy promptly chewed up the remote control but I had already downloaded the app to our phones so we were still able to watch our new tv.
I would recommend this to a friend Rated 4 out of 5 stars
Great Decision Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great! The size is perfect for my apartment. The sound is good for tv shows, but not so much for music. Def would suggest a compatible sound for. Overall, it was a great decision buy.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Impressive picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy overall with this TV, though some aspects of the "smart" TV are frustrating. Having to set up an account to use my TV is not high on my agenda. I don't want to have to have a sign in and password to watch TV. The picture quality is great and I was able to get this unpacked and set up by myself.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
No concerns after 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased over black friday and have enjoyed it so far. Sometimes the glare isn't ideal from the sun, but I don't think it is any worse than any other TV. Apps, picture quality, and easy interface were all reasons we purchased.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great starter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to purchase this TV on sale for BF. It has performed well. Thankful for the eARC support and I am using my old sound bar. The picture is great and I have no complaints. I also own a higher end OLED. I notice a big difference in processing speed, but it is fine for the money.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! How do you beat Best Buy's prices and sales? Service at the store for pick up was great! 4k on this TV looks amazing. Has been great for gaming and movies.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Guest room dandy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect price at the perfect time for the guest room . Easy to use interface and good picture .
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality and sound, and easy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my Granddaughter, and she loves it! She set it up in just a few minutes. She loves the big screen for movies, videos, and gaming. It fits nicely on her low profile entertainment center, under her platform bed. The picture and sound are amazing!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price excellent quality i like Samsung made the best tv low price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 55 inch crystal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had really good luck with Samsung televisions that we had bought from Best Buy over the years. Our last one lasted us 12 years. It was time to get a new one and it works just fantastic. Thank you Best Buy for caring great products for a great price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 55 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and I love the sound. I would love to purchase another 1.
I would recommend this to a friend












