Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1141 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,141 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My son loves it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s cat knocked over the tv I bought him last year & Best Buy no longer has accidental damage which I didn’t realize when I bought it. Since I asked my son to take the stray cat, who moved onto our porch & my 70lb boxer was allergic to & afraid of (that’s my big scary boxer lol), I felt obligated to replace his tv. He said it’s the best tv he’s seen, looks & works beautifully & easily connected to his phone perfectly. He’s very critical of electronics so this is high praise from him

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 55 TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Quality as expected from Samsung. No issues. We are a Samsung family for the past 10 plus years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Did Not Disappoint!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and super easy to put together, meaning attaching the legs. No screwdriver is needed anymore. Picture is beautiful. If you are using a streaming cable service, it does take about 20 seconds for the picture to adjust, but after that it's perfect. Sound is good. You can also use your phone as a remote if you tend to lose your physical remote a lot like I do. Set up is a pain in the butt, but that's one of my biggest pet peeves. I absolutely HATE doing the actual setup of any TV. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Picture Quality at a Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An impressive 4K TV delivers excellent picture quality and smart features at an affordable price. Loved the Apple AirPlay added

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good purchase for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s my room TV and I love the color the sound and the applications that comes with the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new office... it is perfect. Clear picture and light weight. I am planning on getting a second one for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear picture and sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and sound. Love the apps on the tv. The tv is very lights in weight which makes it easy if you're going to mount it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boasting high brightness and an anti-glare screen, this model is ideal for daytime TV and sports viewing, and it’s a solid choice for gaming enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV for grandma

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for space available. Great picture and sound quality and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, especially for the price. Lightweight and very easy to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Pros and Cons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture. Horrible remote and user interface is not very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PICTURE PERFECT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit Samsung has always satisfied my thirst in electronics! this television has great sound and clear crisp picture the size and frame FITS PICTURE PERFECT IN MY BEDROOM

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality of this set, it was fairly easy to set up a d enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just a little bit of paradise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. I love the picture and the price was right in time. The remote doesn't take batteries which was a plus for me. I loved it so much I bought another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    65

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a tv, with great pictures and sound. 2 issues I encountered. The remote control at times doesn't work as quick. So you'll find yourself pressing on your remote over and over before you get a reaction. I use an old Samsung tv remote for this tv now. Also, if Prime is the last thing you watch; screen freezes next time you turn it on and then you have to press power button to reset. If you can get by those things, the tv is not bad for the quality and price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarcoM,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to delete and reinstall the Prime app if it continues to cause issues.

      If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy in Michigan!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung “55” TV. I purchased for my bedroom replacing a “43” TV I have had for years. It was time to upgrade to a larger smart 4K one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Glad I bought it. It was super easy to assemble and has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dumb Best Buy Policy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 55 inch Samsung TV, but I think it’s so stupid Best Buy’s policy is the employee is not allowed to put in vehicle in case it breaks. How is it going to break when it’s packed in car dboard and foam? I think the employee was just being lazy! Glad I brought my daughter with me or else I would have been screwed. I couldn’t lift it on my own and while the employee just watched! If it’s policy it’s very stupid on Best Buy’s part.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung # 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always my go to T.V. for the best picture. Always in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, awesome imagen and colors. The only defect i see and thats the reason for only 4 stars is cause it dont have optic wire connection.

    I would recommend this to a friend