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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,163 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good buy for the price!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictute and sound! Perfect for my bedroom! Easy to set up and hook up to my sound bar and ps5

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s cat knocked over the tv I bought him last year & Best Buy no longer has accidental damage which I didn’t realize when I bought it. Since I asked my son to take the stray cat, who moved onto our porch & my 70lb boxer was allergic to & afraid of (that’s my big scary boxer lol), I felt obligated to replace his tv. He said it’s the best tv he’s seen, looks & works beautifully & easily connected to his phone perfectly. He’s very critical of electronics so this is high praise from him

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a beautiful picture with a great sound! It has built in apps and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Scary purchase but Amazing results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent probably 2 months researching tvs and finally landed on this one after my nerves settled, and man it was a good choice. My eyesight is bad so we upgraded to this tv which is bigger, and the quality and sound are off the charts. Took 5 minutes to set up and we’ve not had any issues at all. Absolutely fantastic purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Did Not Disappoint!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and super easy to put together, meaning attaching the legs. No screwdriver is needed anymore. Picture is beautiful. If you are using a streaming cable service, it does take about 20 seconds for the picture to adjust, but after that it's perfect. Sound is good. You can also use your phone as a remote if you tend to lose your physical remote a lot like I do. Set up is a pain in the butt, but that's one of my biggest pet peeves. I absolutely HATE doing the actual setup of any TV. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new office... it is perfect. Clear picture and light weight. I am planning on getting a second one for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV! Great picture and perfect size. Happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung DU7200 Series Crystal UHD 4K TV offers great 4K picture quality and vibrant colors at an affordable price. It runs on Tizen OS with smart features, but has limited brightness and basic audio, making it best for moderately lit rooms. Not ideal for gaming or premium viewing, but solid for casual streaming and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 55 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Quality as expected from Samsung. No issues. We are a Samsung family for the past 10 plus years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy to set up great picture sound is good small remote works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Recommended 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Cristal clear picture great Price ...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s a Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Samsung 55” DU7200 Series TV offers exceptional value for its price. Its combination of stunning picture quality, user-friendly smart features, and sleek design makes it a standout choice for anyone looking to upgrade their home entertainment system. I couldn’t be happier with this purchase and highly recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely needed the upgrade. This is my first Samsung TV and wow, the picture is amazing! The apps available on it are so much more of a variety than my old tv had. Also, as a samsung cellphone user I was able to link my samsung account to it. Overall, great purchase. Will definitely be getting another one to replace the rest of the tvs in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear picture and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and sound. Love the apps on the tv. The tv is very lights in weight which makes it easy if you're going to mount it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" Class

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV Great Picture for the money. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good purchase for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s my room TV and I love the color the sound and the applications that comes with the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV once it's set up.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes it, so I'm happy. I would give it a 4.5 because setting it up took several days because he had to reset his Samsung account and for whatever reason that took a crazy amount of time. I think it was closer to two weeks. It works fine. Like all of these new TVs, a sound bar would help.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    65

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a tv, with great pictures and sound. 2 issues I encountered. The remote control at times doesn't work as quick. So you'll find yourself pressing on your remote over and over before you get a reaction. I use an old Samsung tv remote for this tv now. Also, if Prime is the last thing you watch; screen freezes next time you turn it on and then you have to press power button to reset. If you can get by those things, the tv is not bad for the quality and price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarcoM,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to delete and reinstall the Prime app if it continues to cause issues.

      If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for any bedroom. Great price and over TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV and good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has a nice picture. Easy to navigate. I’m not a huge fan of the remote but you can download an app which I find easier to use. Also my old Samsung remote works with this tv. I have Roku that I’m using with the tv and I like the extra Samsung stations (live tv) available.

    I would recommend this to a friend