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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1141 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,141 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Hogar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiene buen sonido y hermosos colores y tien el tamaño

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear and crisp, great sound quality, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung tv. The picture is crisp and clear and the colors are vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality and Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors and very clear. Samsung does not disappoint! Price was excellent and delivery was quick and a good choice since it avoided me having to rearrange things in my car to carry it and also avoided me lugging it to the house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, the price was affordable and the overall experience was great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the picture quality and the apps especially the new Xbox Box Game pass app. You don't need a game console to play Xbox box games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, ease of use, nice picture andgreat customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pleased With Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, clarity, and ease of start up for this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Real ease to operate. Recommend you buy this item.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A lot for your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking tv, good picture, good price, not so sure it is very smart bc we had a heck of a time connecting to spectrum app, spectrum blamed samsung, samsung blamed spectrum, samsung has very good support line, in the end spectrum was the problem. I am happy with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Movies and shows look amazing now! Only slight problem is the sound - it doesn’t sound amazing but that’s kind of expected with tv speakers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! A beautiful and clear picture with vibrant colors. Had it installed and tech was on time and professional. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great price. Also purchased a sound bar to improve the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tell you, this is a great TV. This is a great TV. I just moved into my new place and I needed a TV that made it feel like home and when I tell you this TV is great it’s great. The quality is amazing 10 out of 10 The best part is when I use my PS 5 the graphics look even more amazing! I will be recommending to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A HAPPY AND GRATEFUL CUSTOMER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture and sound. I thoroughly enjoyed the Tennis US OPEN Patient and necessary telephone assistance to make purchases. Cheerful and caring delivery to my door on the third floor. A sincere thank you from an elderly customer with compromised vision. I do not have ability to include a photo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality, sound, and sharpness are really good. The TV and the remote control are very lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung TV, Can't as for any better, and Bestbuy keeps in stock and they have good people who work at the store. Keep up the good work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Twrrible refresh rate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to see a large tv for a reasonable price, so I bought it on a whim to simply upgrade my 10 year old samsung tv. Big mistake! The color is terrible, even when you adjust it through all the settings. The speaker quality is terrible like ALL led tv’s these days, so nothing shocking about that. The refresh rate is why i returned it less than 12 hours later. Everthing I watched was pixelated beyond imagination. I have a 4K samsung blu ray and even that looked horrible. Fast moving scenes were blurry, pixelation around faces and shapes, color not sharp and presice as my 10 year old tv is. These newer tv’s are also super light. Good and bad. Good-its easy to move them. Bad-that is an indication of cheap parts used. I cannot recommend this tv unless you are desperate. Or, get it in a smaller size to hopefully reduce the pixelation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI CCinAZ,

      Thank you for sharing your opinion with us regarding the features available on the DU7200 TV. Please know we are always happy to assist you and may have been able to provide Settings adjustments that could have resolved any image issues you experienced.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Good tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv as a gift for my son. It was quick and easy to set up. 1 thing I liked, outside of the fact that it's a nice smart tv, is the legs can be placed in 1 of two locations depending on personal needs. My son said he loves it. It's his first 4K tv. Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of TV excellent. Clear picture, brightness, and great sound.

    I would recommend this to a friend