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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,163 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade from 40 inch "smart" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and sound. It was relatively easy to set up and connect with Spectrum cable and the Internet. I really like having Netflix and Hulu and Prime Video right on the TV remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thoroughly enjoying our new 55” Samsung TV. The picture is beautiful. The Geek Squad delivered, installed, and set it up which was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv exchange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found the best tv ever and thanks to your staff for helping me with making an exchange even tho I was a day or so late it’s much appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" Samsung T.V.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great T.V. with good viewing and sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend - great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with our new TV. Very sharp image and easy to use. I was able to use the same wall mount which made installation easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest tv Samsung smart tv is great very good picture very clear.I would definitely recommend anyone to buy this tv if you are looking you want be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color love the picture quality love I can hook everything up to it, but I don’t love that. I can’t technically close apps unless I open a new one and sometimes I have to reset the TV to get the apps to work. Put on all great love it. Nothing works perfectly always. Haha

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice tv and excellence customer service-both on the phone and service call! Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for low price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised how good the quality of this tv is considering the price. Always overpaid for 120mhz refresh and the quality of this tv compared to my other 120mhz refresh are nearly the same. Can’t tell the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price. One thing missing that I didn’t realize until I had it home, no optical audio out for receiver but able to work around. Great picture and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice 55"Samung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this amazing Samsung Tv for my spare room and it kicks. Picture has vibrant colors and sound is also bumping. Really glad i got this tv on sale at BEST BUY. This is a must have if on a budget. Keep up the great work samsu

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV. Volume is loud even on the lowest setting. Big enough for our little apartment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good choice for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my older TV with this Samsung model. I am very happy I did so. The picture is clear and colors are distinct. It is the right size for my area.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Interface can be a challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and crisp. Sound could be clearer. The interface has been a challenge to learn and seems cumbersome. My main complaint is the it does not run some apps I regularly use, so I reverted to my ROKU stick for most of my viewing. I prefer that interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really like the TV and the delivery guy was very nice and thorough. Didn't have the correct cables and he was able to supply them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv the colors are vibrant and gaming is amazing on this tv. I really recommend this product for the price and how clear the picture is and how smooth the motion is. Samsung never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been a great addition to my household. It is very easy to set up and use. I recommend this to anyone looking for a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv for the price. I am a Sony fan and Samsung has proven me wrong cause the clear quality of all things showing is absolutely superb. I would highly recommend this Samsung Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Smart TV and I love it, Samsung is a very good product when it comes to electronics and Bestbuy was very helpful and courteous, Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, I use it to play Xbox Cloud gaming, and it works without any lag or delay.

    I would recommend this to a friend