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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,118 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Luis at I-240 Store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv that we bought didn't connect to both of our hearing aid sets. Luis was apologetic. Both installation crews were helpful and answered our questions. The second tv we got works great. Thanks to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung UN55DU7200FXZA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung UN55DU7200FXZA has severe macro blocking / screen Tear on SOME (and only some) HDR Movies. For this reason I stay in Movie maker mode. Brightness is also a problem at ~295 cd/m2 and this was made for viewing head on. Looking at RTINGS . com after my problems started upon plugging it in I start to understand, as I did no research B4 purchase for a bedroom. A different purchaser says his:"In ‘Movie’ mode it’s flicker-free above a setting of 19, but in FILMMAKER mode it always flickers." It is a budget TV and for the most part you should not have a problem. If your HDR Movies go crazy try the different modes as it does help. Had I researched a low price bedroom TV I might have gone with a Hisense A7N. I've never experienced this problem before and hope you don't either but there was one Movie I simply couldn't watch. No big deal as I cut the cord in 2014 and use Roku Ultra's w/ audio passthrough on my other TV's. (I use the 4k stick with this one; hoped it would help but nope). For the $300+ price point there are better options. To sum up, you have 3 HDMI 2.0 w/ an eARC, no local dimming, low brightness at HDR peak BUT the color tracking is actually decent. It's bare bones but who needs the top of the line OLED for the bedroom anyway.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Medicfl1,

      Thank you for your feedback on the picture quality of the DU7200 TV. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality, easy to order online and the price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog love her new tv the tv is amazing and the service was amazing too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the best TVs I have gotten

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this product a high standard great picture. Great everything I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv super easy to setup! Lightweight, quality 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great quality and we absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Clear screen great color! Glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product i have ever received will recommend to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can’t figure out how to get local channels. For convenience manual should be included even outs a quick review.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My GOTO TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has been my goto for TV's for sometime. Clear easy instructions to setup. Great picture. Love the bluetooth to connect to my soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Beautiful picture. Still trying to figure out Apple Music connection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy was an easy setup, great quality picture and sound.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsunt TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Samsun Television but I think the remote is a poor setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen sharpness are amazing. The color clarity is beautiful. I Love this TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy setup and registration—smooth pick-up from Best Buy. The "feet" are adjustable and sit atop my smaller TV stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchased online and arranged pick up at Fairlakes store. The TV was uncomplicated to set up and has a high quality picture. Couldn’t be happier with everything!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow What a Great TV Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, great tv, feels like you are right in there with the people. They pop out at you. So very clear with the depth. So happy we purchased this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    samsung du7200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, great price and excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv but I have to say the processor is a bit slower than I had hoped. For the kids room it works just fine but as a main TV I would not recommend.

    I would recommend this to a friend