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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,163 reviews
  • Rated 4 out of 5 stars

    Louis Skolnick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this tv to replace the TU7000 55” which was about 3-4 years old. This TV is so much better and for its price point under 400 bucks it was a good choice. My wife primarily watches this TV and she isn’t into bells and whistles too much so it works for the room it’s in. The thing I like the most is the menu system is so much more user friendly than the older Samsungs. All the apps and continuing watching points are right there. The picture is decent for a cheaper tv. If you’re looking for a low price point tv with not too many options it’s a good choice. The one thing I didn’t like is the legs are very close together and a mid/small sized soundbar does not fit in between them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Sound Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent sound and picture as well as a great sale price.

    I would recommend this to a friend
  • Cons mentioned:
    Port count

    Rated 4 out of 5 stars

    I wish it had an optical audio port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price, except for the non optical port, everything else is just perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung UN55DU7200FXZA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung UN55DU7200FXZA has severe macro blocking / screen Tear on SOME (and only some) HDR Movies. For this reason I stay in Movie maker mode. Brightness is also a problem at ~295 cd/m2 and this was made for viewing head on. Looking at RTINGS . com after my problems started upon plugging it in I start to understand, as I did no research B4 purchase for a bedroom. A different purchaser says his:"In ‘Movie’ mode it’s flicker-free above a setting of 19, but in FILMMAKER mode it always flickers." It is a budget TV and for the most part you should not have a problem. If your HDR Movies go crazy try the different modes as it does help. Had I researched a low price bedroom TV I might have gone with a Hisense A7N. I've never experienced this problem before and hope you don't either but there was one Movie I simply couldn't watch. No big deal as I cut the cord in 2014 and use Roku Ultra's w/ audio passthrough on my other TV's. (I use the 4k stick with this one; hoped it would help but nope). For the $300+ price point there are better options. To sum up, you have 3 HDMI 2.0 w/ an eARC, no local dimming, low brightness at HDR peak BUT the color tracking is actually decent. It's bare bones but who needs the top of the line OLED for the bedroom anyway.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Medicfl1,

      Thank you for your feedback on the picture quality of the DU7200 TV. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV is very good and very good, images.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good television, I recommend them, and also very cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works good for fire house

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv for the fire house ems room works good plays connects to phones its pretty easy to use and cast movies from phone to tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was delivered and installed on time. Has great picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Color is wonderful and the price ilI bought it for was well in my budget…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and amazing TV I love it its a very good tv my kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture and service, amazing quality, will recommend everyone I know

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good color, easy setup,like the shape and where you can place the legs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every dime...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful colors, easy to .out on the wall. Simple to use and has all the apps you need. Will definitely be the next size up for the family room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It is the right size for my small apartment. The picture is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv so much !!!! Best purchase ever 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55'' tv from best buy is great the picture is perfect,I have been enjoying the tv from time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy set up. Easy to switch from cable/satellite to Samsung tv plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv super easy to setup! Lightweight, quality 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted in a bedroom. Great sound and clarity. Steal of a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy was an easy setup, great quality picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and has streaming apps installed, so a Firestick or Apple TV is not required.

    I would recommend this to a friend