Customer Ratings & Reviews
- Model:
- UN55DU7200FXZA
- |
- SKU:
- 6575355
Customer reviews
Rating 4.6 out of 5 stars with 1118 reviews
(1,118 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice new addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older Samsung and is much more user friendly in term of maneuvering the screen. Good product before and now a better one. Very happy.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung 55” Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and picture clarity. Easy set-up and navigation
I would recommend this to a friend Rated 5 out of 5 stars
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we really like the TV and the delivery guy was very nice and thorough. Didn't have the correct cables and he was able to supply them.
I would recommend this to a friendRated 5 out of 5 stars
Perfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been a great addition to my household. It is very easy to set up and use. I recommend this to anyone looking for a tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture & sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This picture is just the name Crystal. It is vivid and the sound is great.
I would recommend this to a friend Rated 5 out of 5 stars
Not bad tv for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with a good resolution. Don’t like that it doesn’t have an audio out which sucks for sound bar but Bluetooth works decent so far
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Lasted one week, replacing with a Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has good picture quality and would have probably been ok if it could have made it longer than a week. First Best Buy Total Tech delivered and mounted it and everything was fine. About a week later the tv froze. Then the screen turned white and wouldn’t come back no matter what I did. After turning it off and back on again it was fine for 3 minutes. Then the picture went black and stayed that way even after I turned it off and on a few times. I tried again about 2 hours later abd it worked. I no longer trusted it. I called Best Buy and requested a return. They asked me if i wanted to replace it with the same model, and i said no thanks. I’m replacing it with a Sony. I’ve owned both brands and have always liked Sony’s pictures much better anyway, but my old Samsung was reliable. Also, I thought I was getting a deal since the Samsung was cheaper and on sale. I guess you really do get what you pay for. Btw, Total Tech has changed and is no longer worth it, but that’s for another review.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobH,
We appreciate your feedback and are sorry to hear about your experience with the DU7200 TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv with a clear picture and good sound. Price was reasonable too!
I would recommend this to a friend Rated 4 out of 5 stars
Ms CF
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv to replace a old Samsung that i have had for years. This one okay but doesn't do well with my regular tv antenna. Its says air tv but always go to Samsung plus stations. Otherwise great tv.
I would recommend this to a friendRated 4 out of 5 stars
margie k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a replacement for the last tv I had. I broke in 3 yrs time. HOWEVER , I did get a free replacement. I do have to turn up the volume to hear it / It is an okay tv
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excelente tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and aesthetics at a very good price
I would recommend this to a friend Rated 4 out of 5 stars
Great Budget Friendly TV option
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Very budget friendly and the ability to cast videos from your phone as well as the other online features are really cool. It blew me away the first time I turned my TV on in my apartment while I was at work.
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with this purchase. The blacks in the picture are beautiful.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture quality. And it was an excellent price.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest tv Samsung smart tv is great very good picture very clear.I would definitely recommend anyone to buy this tv if you are looking you want be disappointed.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 55
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.❤️❤️❤️❤️❤️❤️❤️just perfect .hope keep running longer .
I would recommend this to a friendRated 5 out of 5 stars
Great Television!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent television for everyday family use, including supporting gaming consoles. Very happy with this purchase and bestbuy overall!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice TV for the great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Sony quality but for the price has great picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Quality and sound are great. Samsung TV’s never fail.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
You don't have to break the bank for good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at an affordable price ,for todays viewer
I would recommend this to a friend
















