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Customer Ratings & Reviews

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$360.99
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Comp. Value: $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1149 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,149 reviews
  • Rated 5 out of 5 stars

    Nice TV for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these to use as monitors in our company conference rooms. They give us the added benefit of being able to use as a TV. It's plenty bright. The sound, as it is on many of these thinner panels is just okay. For the most part, we are hooking up laptops via HDMI and they work great for that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Lasted one week, replacing with a Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has good picture quality and would have probably been ok if it could have made it longer than a week. First Best Buy Total Tech delivered and mounted it and everything was fine. About a week later the tv froze. Then the screen turned white and wouldn’t come back no matter what I did. After turning it off and back on again it was fine for 3 minutes. Then the picture went black and stayed that way even after I turned it off and on a few times. I tried again about 2 hours later abd it worked. I no longer trusted it. I called Best Buy and requested a return. They asked me if i wanted to replace it with the same model, and i said no thanks. I’m replacing it with a Sony. I’ve owned both brands and have always liked Sony’s pictures much better anyway, but my old Samsung was reliable. Also, I thought I was getting a deal since the Samsung was cheaper and on sale. I guess you really do get what you pay for. Btw, Total Tech has changed and is no longer worth it, but that’s for another review.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobH,

      We appreciate your feedback and are sorry to hear about your experience with the DU7200 TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not download all apps i wanted on this samsung tv but pic is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TVs always the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this product. This is my fifth Samsung TV. I have yet to have a problem with any of them. I would recommend Samsung televisions to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buyers choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv comès in so perfect and beautiful. The colors are exact and so clear. I have had 3 Samsungs and they meet all expectations. Buy one and you will never choose another brand!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture & sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This picture is just the name Crystal. It is vivid and the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung T.V.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great T.V. with good viewing and sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv. Bed room.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate tv. Good picture. Connection really good no isuea

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv with a clear picture and good sound. Price was reasonable too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee Michael best buy #1502 Doral amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great but employee Michael from doral #1502 was amazing! He helped out and was very attentive. Hatd to find great service in Miami. He even offered this TV which im glad i listened to him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 55” Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and picture clarity. Easy set-up and navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture A+++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Best purchase for the money. I took a week to do my research and out of all the stores I went to I liked everything about it and I also have decided that best buy is now my goto for all my tech needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and good sound. Glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55 samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good picture easy assembly great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) was the perfect solution for the application. It is a perfect gift to my in-laws in my attempt to bring this to the modern world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has an amazing sound system, high resolution and nice frame/refresh rateGreat value for money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Samsung 55-in television. The setup instructions were clear and easy to follow. Best Buy immediately sent us an email detailing how to successfully unbox our new TV. That was quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" class tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great value. No 156k modem lag in the smart menu crystal crear picture. Ok sound and its real thin. Get it. Youll be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excelente tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and aesthetics at a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality. And it was an excellent price.

    I would recommend this to a friend