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Customer Ratings & Reviews

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$360.99
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Comp. Value: $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1149 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,149 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the picture and sound. It's the perfect fit for our room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Quality and sound are great. Samsung TV’s never fail.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV for the great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Sony quality but for the price has great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    You don't have to break the bank for good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at an affordable price ,for todays viewer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Geat tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , really high quality an a very very goo price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Don’t Buy Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV just over a year and 3 months ago and it’s broken beyond repair already. I will NOT be buying a Samsung TV ever again. While it worked, I really liked the picture display and clarity. Unfortunately it cut out mid-watching TV and now I am stuck with a black backlit screen of death and no display picture. I’ve been advised by Samsung that the best option is to buy a new TV. Really disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      notmybestbuy:

      Thank you for sharing your experience with us. Samsung is dedicated to delivering the highest quality product experience, value, and service. Your feedback will be passed along to our product and customer care teams.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      We hope to regain you as a customer in the future.

      ~ Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Needs more sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with this TV. I have to say that I am disappointed with the sound within though. I really should not have to purchase a sound bar to get the full effect of the set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, quality for the money. Easy to buy online.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. I love how sleek and the colors just pop.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Nice picture. Great value for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Option for an extra room TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for an extra room TV. In general I'm not a huge fan of the Samsung picture but that's more of an opinion. Good value for extra room TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs better instructions for set up. Lacks detail for older generation. Since you don’t have installation any more it is more complicated. I know we are not using all the functions available.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a great tv. Crystal clear easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option to low cost! The colors, the size all perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice tv and excellence customer service-both on the phone and service call! Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV. We had it set up by Best Buy and it is perfect and on sale! We will continue to purchase from Best Buy for our electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with the TV. Perfect for us!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product. Open box television, nice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start watching tv. Good size for smaller bedroom. Working well thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase, tough setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m liking the TV a lot. The set up with the remote is not intuitive and took a long time to set it up because of that. However, after all the connections were complete, it’s been a joy. The 55” screen is great.

    I would recommend this to a friend