Customer Ratings & Reviews
- Model:
- UN55DU7200FXZA
- |
- SKU:
- 6575355
Customer reviews
Rating 4.6 out of 5 stars with 1118 reviews
(1,118 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
José larios
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality nice pics faster and very good price Tks
I would recommend this to a friend Rated 5 out of 5 stars
Everyone should at least have a 55
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough to put together by yourself. As far as picture quality, it’s a Samsung.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Working well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and start watching tv. Good size for smaller bedroom. Working well thus far.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Make The Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy! I am a very satisfied customer. The quality!
I would recommend this to a friend Rated 5 out of 5 stars
Great gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a godt gor my inlaws when rhey relocated closer to us.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best tvs!! We have bought them for all of our adult children for their new homes
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. I love it, it fits perfectly in my room. Would recommend it to family and friends.
I would recommend this to a friendRated 4 out of 5 stars
Great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and brand. Like the smart options too.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing. My daughter loves it. She doesnt need a separate device and was easily able to use the xbox on it
I would recommend this to a friendRated 5 out of 5 stars
Nice television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased through the BestBuy app on Black Friday. Skipped the line in the store to check out. Picture and operation of this tv is what I have come to expect Samsung. Very pleased with this purchase
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Staff is very knowledgeable, friendly and professional
I would recommend this to a friendRated 4 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great I just do not like the new menu. I loved the old Samsung menu but this menu was enough for me to get rid of the tv I couldn’t get used to it.
I would recommend this to a friendRated 5 out of 5 stars
family room tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I order the RV on line. It was easy to place the order and the order was delivered when they said it would be. Thank you
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care fo rear speakers. Power cord too short. Remote is lacking. Otherwise picture quality is excellent.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KennethP,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Crystal Clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is crystal clear and works.. great tv, no issues. Sound could be louder. I need to turn it up to 45, 50 to hear like the Super Bowl halftime show..
I would recommend this to a friendRated 5 out of 5 stars
Samsung 55” TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Had it for almost a year and still love it.
I would recommend this to a friendRated 5 out of 5 stars
Tv nica
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, will recommend to anyone especially for large living areas
I would recommend this to a friendRated 4 out of 5 stars
Good but…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV. However, sometimes I have to reinstall apps as they get frozen. Not the best interface but the quality of the video is good!
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung SOLID quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV - we needed 55" to fix a certain space; easy setup and great picture !
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great TV! Worse BestBuy service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! BestBuy service is really bad! they had to deliver to the apartment , remove package. Nothing was done. They deliver to the mail room. No service. What I paid annual membership for? Buy Buy BestBuy! my next purchase of TV or appliances will be in different place!
I would recommend this to a friendBrand response from Samsung
Posted .Hi MichaelG,
Thank you for your purchase of the Samsung DU7200. Please know you are leaving a review for your TV, not the service provided by Best Buy. We recommend reaching out to them to provide the same feedback.
Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
















