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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1143 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,143 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product. Open box television, nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claire Young TV is great. Internal software could be a little bit sharper, but I did get the mid to low range model… Works in the integration of all my smart home devices working from one device

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    José larios

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality nice pics faster and very good price Tks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a TV a couple of weeks ago, everything works great. Our manager was very kind. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad tv for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a good resolution. Don’t like that it doesn’t have an audio out which sucks for sound bar but Bluetooth works decent so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really like the TV and the delivery guy was very nice and thorough. Didn't have the correct cables and he was able to supply them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Make The Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! I am a very satisfied customer. The quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been a great addition to my household. It is very easy to set up and use. I recommend this to anyone looking for a tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Budget Friendly TV option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Very budget friendly and the ability to cast videos from your phone as well as the other online features are really cool. It blew me away the first time I turned my TV on in my apartment while I was at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms CF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv to replace a old Samsung that i have had for years. This one okay but doesn't do well with my regular tv antenna. Its says air tv but always go to Samsung plus stations. Otherwise great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start watching tv. Good size for smaller bedroom. Working well thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest tv Samsung smart tv is great very good picture very clear.I would definitely recommend anyone to buy this tv if you are looking you want be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good, pictures are nice, but the menu and settings are slow and clunkie

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Tsab71:

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      I hope these tips help resolve your concerns. For more help, please contact Samsung TV Support at 1-800-SAMSUNG, available 8 AM – 12 AM EST, seven days a week. For more contact options, click here: https://www.samsung.com/us/support/contact/

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great Television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television for everyday family use, including supporting gaming consoles. Very happy with this purchase and bestbuy overall!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    margie k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a replacement for the last tv I had. I broke in 3 yrs time. HOWEVER , I did get a free replacement. I do have to turn up the volume to hear it / It is an okay tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Smart TV and I love it, Samsung is a very good product when it comes to electronics and Bestbuy was very helpful and courteous, Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price and brand. Like the smart options too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, picture is great. I haven’t had any connection issues or anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. The picture is brighter than our previous TV. I'm almost overwhelmed by the choices that that do not have a n added fee.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture abd sound, but the APPs are a but confusing as they seem to switch to other apps that were not requested.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JessicaS,

      To best assist you, please contact us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also connect with a LiveChat agent through the Support link on our website.

      ~ Samsung Advisor Samsung