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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1143 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,143 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this purchase. The blacks in the picture are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased through the BestBuy app on Black Friday. Skipped the line in the store to check out. Picture and operation of this tv is what I have come to expect Samsung. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Samsung tvs from Best Buy. The help you get from the employees is tremendous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PatriciaW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Best Buy salesperson in store. Excellent pricing. Excellent installation technician. Excellent quality Samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity on the screen is wonderful. Sometimes it feels like we are right in the middle of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is also good like is said I bought at least 2from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is THE BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase all of our business TV's From Best buy. They are always in stock, and we get quick delivery. It is also nice that there are so many locations as we travel all over the US for our installations!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV! Worse BestBuy service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! BestBuy service is really bad! they had to deliver to the apartment , remove package. Nothing was done. They deliver to the mail room. No service. What I paid annual membership for? Buy Buy BestBuy! my next purchase of TV or appliances will be in different place!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichaelG,

      Thank you for your purchase of the Samsung DU7200. Please know you are leaving a review for your TV, not the service provided by Best Buy. We recommend reaching out to them to provide the same feedback.

      Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung 55

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ❤️❤️❤️❤️❤️❤️❤️just perfect .hope keep running longer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again if I had to, why so many requirements for review, bad review for review process lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv just did not have connection for all audio devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Budget TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that was on discount - I think this is a great TV. It’s nothing crazy but the display is crisp, works well and no issues so far! The best feature is the adjustable stand for folks who want to set it on a desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in because my tv went out after 3 tears i was very disappointed. At first when i found out my warranty had expired i was very upset . But the person that helped me with my purchases was very good. And treaded me well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. My daughter loves it. She doesnt need a separate device and was easily able to use the xbox on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is crystal clear and works.. great tv, no issues. Sound could be louder. I need to turn it up to 45, 50 to hear like the Super Bowl halftime show..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tvs!! We have bought them for all of our adult children for their new homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should at least have a 55

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to put together by yourself. As far as picture quality, it’s a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Quality, Design, & Overall Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a 55" TV that delivers on both performance and aesthetics, Samsung's offering is hard to beat. It's a testament to why Samsung continues to be a leader in the television industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I love it, it fits perfectly in my room. Would recommend it to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality on this item i like the sound and imagines

    I would recommend this to a friend