Customer Ratings & Reviews
- Model:
- UN55DU7200FXZA
- |
- SKU:
- 6575355
Customer reviews
Rating 4.6 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
margie k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a replacement for the last tv I had. I broke in 3 yrs time. HOWEVER , I did get a free replacement. I do have to turn up the volume to hear it / It is an okay tv
I would recommend this to a friendRated 5 out of 5 stars
Great Television!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent television for everyday family use, including supporting gaming consoles. Very happy with this purchase and bestbuy overall!
I would recommend this to a friendRated 5 out of 5 stars
Samsung Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Samsung Smart TV and I love it, Samsung is a very good product when it comes to electronics and Bestbuy was very helpful and courteous, Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Happy with our choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to navigate. The picture is brighter than our previous TV. I'm almost overwhelmed by the choices that that do not have a n added fee.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture abd sound, but the APPs are a but confusing as they seem to switch to other apps that were not requested.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JessicaS,
To best assist you, please contact us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also connect with a LiveChat agent through the Support link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Nice television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased through the BestBuy app on Black Friday. Skipped the line in the store to check out. Picture and operation of this tv is what I have come to expect Samsung. Very pleased with this purchase
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great TV! Worse BestBuy service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! BestBuy service is really bad! they had to deliver to the apartment , remove package. Nothing was done. They deliver to the mail room. No service. What I paid annual membership for? Buy Buy BestBuy! my next purchase of TV or appliances will be in different place!
I would recommend this to a friendBrand response from Samsung
Posted .Hi MichaelG,
Thank you for your purchase of the Samsung DU7200. Please know you are leaving a review for your TV, not the service provided by Best Buy. We recommend reaching out to them to provide the same feedback.
Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 4 out of 5 stars
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, picture is great. I haven’t had any connection issues or anything
I would recommend this to a friendRated 5 out of 5 stars
Best buy is THE BEST!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase all of our business TV's From Best buy. They are always in stock, and we get quick delivery. It is also nice that there are so many locations as we travel all over the US for our installations!
I would recommend this to a friendRated 4 out of 5 stars
Best Budget TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price that was on discount - I think this is a great TV. It’s nothing crazy but the display is crisp, works well and no issues so far! The best feature is the adjustable stand for folks who want to set it on a desk.
I would recommend this to a friendRated 5 out of 5 stars
PatriciaW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Best Buy salesperson in store. Excellent pricing. Excellent installation technician. Excellent quality Samsung tv
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with this purchase. The blacks in the picture are beautiful.
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy Samsung tvs from Best Buy. The help you get from the employees is tremendous
I would recommend this to a friendRated 5 out of 5 stars
Nurse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came in because my tv went out after 3 tears i was very disappointed. At first when i found out my warranty had expired i was very upset . But the person that helped me with my purchases was very good. And treaded me well .
I would recommend this to a friendRated 5 out of 5 stars
Clear TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity on the screen is wonderful. Sometimes it feels like we are right in the middle of everything.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Not bad at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Purchased the size by mistake but wasn’t upset!
I would recommend this to a friend Rated 5 out of 5 stars
Picture Quality, Design, & Overall Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're in the market for a 55" TV that delivers on both performance and aesthetics, Samsung's offering is hard to beat. It's a testament to why Samsung continues to be a leader in the television industry.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is also good like is said I bought at least 2from Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again if I had to, why so many requirements for review, bad review for review process lol
I would recommend this to a friendRated 5 out of 5 stars
Crystal Clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is crystal clear and works.. great tv, no issues. Sound could be louder. I need to turn it up to 45, 50 to hear like the Super Bowl halftime show..
I would recommend this to a friend
















