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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a 55" DU7200 Crystal UHD 4K television, which is the largest text in the image. The TV is described as having a 48.6" W screen, and it comes with a power cable, user manual, and remote controller with batteries. The dimensions of the TV without a stand are 48.6 x 28 x 2.4 inches, while the dimensions with a stand are 48.6 x 29.8 x 9.3 inches. The stand footprint is 0.5 x 8.6 x 9.3 inches, and the distance between the two ends of the stand is 32.5 inches. The image also shows a close-up of the television, highlighting its features and specifications.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN55DU7200FXZA
SKU:
6575355
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,163 reviews
  • Pros mentioned:
    Picture quality

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike most other reviews I read, I did not buy this tv as part of a promotion or anything. The tv is fine. Picture quality is nice and the sound is decent without a sound bar. But the apps run slow at times and the buffering makes watching shows frustrating. Some channels on the live tv app would not even load. And it’s not my internet, my other smaller Samaung tvs have no issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JF916,

      We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your apps lagging and the internet buffering. Please try the below troubleshooting steps to resolve this issue.

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.

      Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      I hope these tips help resolve your concerns. If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment and great quality product. I am very happy with my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my boyfriend for his birthday, he says it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, better speed, prompt and reliable delivery

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    My new bedroom TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV … high quality!! I only buy Samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Nice tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, easy to set up. The quality of the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture and very easy to set up. Will buy again

    I would recommend this to a friend

  • HORRIBLE BRIGHTNESS CONTROL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MOST IMPORTANT THING A TV SHOULD HAVE IS TO BE ABLE TO CONTROL THE BRIGHTNESS AND YOU CANT DO THAT WITH THIS TV...THE BRIGHTNESS CONTROL SETTING IS MINIMAL....I HAVE AN OLD SAMSUNG 7000 SERIES AND THE BRIGHTNESS IS WAY BETTER THAN THIS TV...IM SORRY TO SAY IT BUT SAMSUNG DROPPED THE BALL WITH BRIGHTNESS ON THIS TV AND MY MOM DOES NOT LIKE IT...I PURCHASED THE TV FOR MY MOM AND I MIGHT HAVE TO RETURN IT.....I AM VERY DISAPOINTED WITH THIS TV...THERE ARE MOVIES THAT DISPLAY DARK AND YOU CANT BRIGHTEN THE MOVIE A LITTLE....ALL MY TVS ARE SAMSUNG I KNOW THE DIFFERENCE BETWEEN A TV YOU CAN BRIGHTEN UP AND A TV YOU CANT...THIS TV YOU CANT....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EMILIOSTALLONE,

      It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.

      First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.

      Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.

      For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.

      Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.

      You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.

      I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am satisfied with the tv. Would buy again.

    I would recommend this to a friend

  • Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. It was lightweight and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung 55 inch.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, sounds great, good size for what I need. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I wanted at a fair price for a TV I needed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv !! Very clear I love Samsung products they never fail me

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC COULD NOT BE HAPPIER BOUGHT 3 MORE FOR OTHER PLACES LIKED THEM SO MUCH

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great product and I’m thinking of purchasing another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Samsung never failed me yet. .

    I would recommend this to a friend

  • best brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv i love samsung products not disappointed at all

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Good Value TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good value for the price. Excellent picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great picture on the TV for the price. Tony the Tiger would say it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV...crystal clear picture too. My grandkids just love it for gaming too.

    I would recommend this to a friend
Page 42, Showing 821-840 of 1,163 reviews
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