Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,118 reviews
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the volume. Wish it was a one piece base but it’s fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to ever do it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service and everything was great very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very slick and elegant. It has all the right features and perfect for my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new tv and I'm glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy another one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv, easy to push buttons, smells as a brand new condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung tv was a wonderful TV, a good quality, etc. but unfortunately, my autistic son broke the TV. So now I don’t have anymore

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a year and 5 months I believe and I would like to love the product but at the end of the day I do not. Theses a black part of the screen and sound comes and goes on the television kinda poor quality for Samsung. Was really disappointed in this product

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sp4in:

      I’m very sorry for the difficulties you’ve experienced with your DU7200 TV. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV rocks. My second Samsung purchase and they never dissapoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Samsung tvs. Great brand and very reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Geek squad was great. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I decided to go with this series. Doesn’t lag when loading and has so many channels as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, so far no problems. My PS5 runs nice on this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love our new TV with Bluetooth capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy....

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the money. Well worth the $400 I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Amazing value cant go wrong with it. perfect size for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy to set up great picture sound is good small remote works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a good TV for my Dad's Man Cave and this one was perfect :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brand, that’s all we run. Nice options!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and for the price it is an outstanding addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Streaming Apps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for streaming all the major apps. I got this for my mom after her surgery and she had a lot of time to catch up on her shows.

    I would recommend this to a friend