Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,163 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good deal.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, quality for the money. Easy to buy online.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Nice picture. Great value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bum Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv screen was busted in box . Unable to return due to 15 day return policy. Didn’t unbox immediately due to having surgery. No offer of any type of refund or exchange. Bum deal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. I love how sleek and the colors just pop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as a second screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this television to use as a second screen. Works flawlessly as a second screen with android, windows and Mac. Great for use in dimly lit places. Setup was easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a year and 5 months I believe and I would like to love the product but at the end of the day I do not. Theses a black part of the screen and sound comes and goes on the television kinda poor quality for Samsung. Was really disappointed in this product

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sp4in:

      I’m very sorry for the difficulties you’ve experienced with your DU7200 TV. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Employee Michael best buy #1502 Doral amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great but employee Michael from doral #1502 was amazing! He helped out and was very attentive. Hatd to find great service in Miami. He even offered this TV which im glad i listened to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buyers choice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv comès in so perfect and beautiful. The colors are exact and so clear. I have had 3 Samsungs and they meet all expectations. Buy one and you will never choose another brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Solution

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) was the perfect solution for the application. It is a perfect gift to my in-laws in my attempt to bring this to the modern world.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option to low cost! The colors, the size all perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Samsung 55-in television. The setup instructions were clear and easy to follow. Best Buy immediately sent us an email detailing how to successfully unbox our new TV. That was quite helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a great tv. Crystal clear easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television Happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product. Open box television, nice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a Great Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with the TV. Perfect for us!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Working well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start watching tv. Good size for smaller bedroom. Working well thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    José larios

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality nice pics faster and very good price Tks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Make The Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! I am a very satisfied customer. The quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV just started running slow after 2 years. Would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comparing Prices

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was the same price as ABC Warehouse except ABC Warehouse TV's was on sale with additional price for the warranty, which we get complimentary with our total membership. We showed Sale Manager Cody the SKU from ABC Warehouse and he found us the TV. Cody saved me over $100 on the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has an amazing sound system, high resolution and nice frame/refresh rateGreat value for money!

    I would recommend this to a friend