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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a 55" DU7200 Crystal UHD 4K television, which is the largest text in the image. The TV is described as having a 48.6" W screen, and it comes with a power cable, user manual, and remote controller with batteries. The dimensions of the TV without a stand are 48.6 x 28 x 2.4 inches, while the dimensions with a stand are 48.6 x 29.8 x 9.3 inches. The stand footprint is 0.5 x 8.6 x 9.3 inches, and the distance between the two ends of the stand is 32.5 inches. The image also shows a close-up of the television, highlighting its features and specifications.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN55DU7200FXZA
SKU:
6575355
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,163 reviews
  • Pros mentioned:
    Picture quality

    It's ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good, pictures are nice, but the menu and settings are slow and clunkie

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Tsab71:

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      I hope these tips help resolve your concerns. For more help, please contact Samsung TV Support at 1-800-SAMSUNG, available 8 AM – 12 AM EST, seven days a week. For more contact options, click here: https://www.samsung.com/us/support/contact/

      - Samsung Ambassador Samsung

  • PatriciaW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Best Buy salesperson in store. Excellent pricing. Excellent installation technician. Excellent quality Samsung tv

    I would recommend this to a friend

  • Crystal Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is crystal clear and works.. great tv, no issues. Sound could be louder. I need to turn it up to 45, 50 to hear like the Super Bowl halftime show..

    I would recommend this to a friend

  • Clear TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity on the screen is wonderful. Sometimes it feels like we are right in the middle of everything.

    I would recommend this to a friend

  • Samsung tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Samsung tvs from Best Buy. The help you get from the employees is tremendous

    I would recommend this to a friend

  • The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this purchase. The blacks in the picture are beautiful.

    I would recommend this to a friend

  • Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again if I had to, why so many requirements for review, bad review for review process lol

    I would recommend this to a friend

  • Replaced TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new TV didnt need anything crazy just a nice cheap TV. Fantastic TV better than my last samsung will continue to get all my TVs for home and businesses from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up from the box. Good picture quality.

    I would recommend this to a friend

  • family room tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order the RV on line. It was easy to place the order and the order was delivered when they said it would be. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Don’t Buy Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV just over a year and 3 months ago and it’s broken beyond repair already. I will NOT be buying a Samsung TV ever again. While it worked, I really liked the picture display and clarity. Unfortunately it cut out mid-watching TV and now I am stuck with a black backlit screen of death and no display picture. I’ve been advised by Samsung that the best option is to buy a new TV. Really disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      notmybestbuy:

      Thank you for sharing your experience with us. Samsung is dedicated to delivering the highest quality product experience, value, and service. Your feedback will be passed along to our product and customer care teams.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      We hope to regain you as a customer in the future.

      ~ Samsung Ambassador Samsung

  • Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was great I just do not like the new menu. I loved the old Samsung menu but this menu was enough for me to get rid of the tv I couldn’t get used to it.

    I would recommend this to a friend

  • Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tvs!! We have bought them for all of our adult children for their new homes

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is also good like is said I bought at least 2from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care fo rear speakers. Power cord too short. Remote is lacking. Otherwise picture quality is excellent.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KennethP,

      Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Samsung 55

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ❤️❤️❤️❤️❤️❤️❤️just perfect .hope keep running longer .

    I would recommend this to a friend

  • Good but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. However, sometimes I have to reinstall apps as they get frozen. Not the best interface but the quality of the video is good!

    No, I would not recommend this to a friend

  • BB Rocks!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was convenient, price was right within my budget, the store staff were very helpful and went above and beyond to help me secure the TV for safe transport.

    I would recommend this to a friend

  • Love my t. V. Set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the people that Best Buy.They really treated me very well like family.Thank you all very much!!!!!!

    I would recommend this to a friend

  • Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an entry level priced TV this one is pretty good. Has the free Samsung channels via internet like my LG has. Taking 1 star off for brightness. Have in a bedroom so no problem for me but might not be best for a bright room.

    I would recommend this to a friend
Page 47, Showing 921-940 of 1,163 reviews
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