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Customer reviews

Rating 4.6 out of 5 stars with 1143 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,143 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, fast delivery, good price and good communication. Best Buy is truly the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. I only buy Samsung tvs because they have so many great stations to watch without a streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a good TV for my Dad's Man Cave and this one was perfect :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, so far no problems. My PS5 runs nice on this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tv but sound could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung tv has been a great addition to our bedroom. I find the sound a bit lacking but since we added a sound system, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Geek squad was great. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love our new TV with Bluetooth capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the money. Well worth the $400 I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and for the price it is an outstanding addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brand, that’s all we run. Nice options!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my daughter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this brand bc my daughter wanted it. She says it’s got the best quality and sound out of all the other brands in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to set up, remote easy to use. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and techs were respectful of our home. They did a wonderful job installing our tv and setting up the remote for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, this item is very good, the seller is friendly and the delivery is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55' TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV's are great. The installation was flawless. The installer showed me how to use all the features. I truly appreciate the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv good price. Nice place to shop. Keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice LCD for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great "value" level LCD TV. It's the best non-OLED TV I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, one for a bedroom and the other for the garage. Sound is low. Not very powerful tv speakers so get a soundbar. Image is pretty decent too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Manny,

      Thank you for your purchase and for sharing your experience. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color. Clear picture. Sound even with sound bar not real clear. Size was good for room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful all around!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful all around and the clarity is for WORLD CUP!! Go get yours!

    I would recommend this to a friend