Customer Ratings & Reviews
- Model:
- UN55DU7200FXZA
- |
- SKU:
- 6575355
Customer reviews
Rating 4.6 out of 5 stars with 1143 reviews
(1,143 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, fast delivery, good price and good communication. Best Buy is truly the best.
I would recommend this to a friendRated 5 out of 5 stars
I love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv. I only buy Samsung tvs because they have so many great stations to watch without a streaming service.
I would recommend this to a friendRated 5 out of 5 stars
Perfect TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a good TV for my Dad's Man Cave and this one was perfect :-)
I would recommend this to a friendRated 5 out of 5 stars
Looks good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice, so far no problems. My PS5 runs nice on this
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Tv but sound could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung tv has been a great addition to our bedroom. I find the sound a bit lacking but since we added a sound system, no complaints.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Geek squad was great. .
I would recommend this to a friendRated 5 out of 5 stars
New Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love our new TV with Bluetooth capabilities.
I would recommend this to a friendRated 5 out of 5 stars
Worth the buy....
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for the money. Well worth the $400 I paid.
I would recommend this to a friendRated 5 out of 5 stars
TV Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and for the price it is an outstanding addition.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the brand, that’s all we run. Nice options!!!
I would recommend this to a friendRated 5 out of 5 stars
Bought for my daughter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this brand bc my daughter wanted it. She says it’s got the best quality and sound out of all the other brands in the world.
I would recommend this to a friendRated 5 out of 5 stars
Great TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Easy to set up, remote easy to use. Very pleased with purchase.
I would recommend this to a friendRated 5 out of 5 stars
Tv delivery and setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time and techs were respectful of our home. They did a wonderful job installing our tv and setting up the remote for us.
I would recommend this to a friendRated 5 out of 5 stars
Honest
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, this item is very good, the seller is friendly and the delivery is fast
I would recommend this to a friendRated 5 out of 5 stars
Samsung 55' TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV's are great. The installation was flawless. The installer showed me how to use all the features. I truly appreciate the Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
The tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv good price. Nice place to shop. Keep up the good work
I would recommend this to a friendRated 5 out of 5 stars
Nice LCD for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great "value" level LCD TV. It's the best non-OLED TV I've owned.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Average TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these, one for a bedroom and the other for the garage. Sound is low. Not very powerful tv speakers so get a soundbar. Image is pretty decent too.
I would recommend this to a friendBrand response from Samsung
Posted .Manny,
Thank you for your purchase and for sharing your experience. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Rated 4 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color. Clear picture. Sound even with sound bar not real clear. Size was good for room.
I would recommend this to a friendRated 5 out of 5 stars
Beautiful all around!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful all around and the clarity is for WORLD CUP!! Go get yours!
I would recommend this to a friend
















