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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,118 reviews
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! My daughter was so happy with her gift. I highly recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grat Secondary TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a secondary TV in the garage. Only complaint on the TV is that it does not have an Optical Cable Port, only HDMI which did not work for my previous sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be disappointed Good for all age groups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Samsung Tv. I will forever buy these products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55"Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Luv the TV and features. I would highly recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item my mother in law loved it great gift idea

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too dang dark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its an ok tv, would give it higher rating but watching any show that is dark is almost impossible to see the black levels are way tooooooo dark. Brightness is set at max and switching between the 4 or 5 different video settings dont seem to make much of a difference. Despit that again for the price and anything that is not flimmed in a dark setting looks fine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnB,

      I’m sorry to hear you’re not fully satisfied with the DU7200 TV’s picture quality. If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.

      First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.

      Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.

      For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.

      Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.

      You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.

      I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a good value for the money. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good the speakers aren’t great thank you. Okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online Order and curbside pickup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding the Samsung TVs that I wanted was easy on the app, placed my order and had it brought to my vehicle for curbside pickup quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a second tv for the backyard this was a great deal .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great product. Great product ,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Enjoy it to the max. My only wish was that it had an optical connector on it for older technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 55" 4k has great picture color and definition!! Perfect TV for Bedroom viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves her tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. My daughter loves it.highly recommend this t v.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good tv at the price. Just a normal tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 Inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Smooth transaction. Highly recommend this product as well as Best Buy televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV’s are the best by far as I own several.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good love it having good time with the kids having fun

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value really missing the 120hz capability for playing video games

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Clint,

      Thank you for your purchase and feedback on the DU7200 TV. Please know your feedback will be sent to our internal teams.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung