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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,118 reviews
  • Rated 5 out of 5 stars

    SAMSUNG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL GOOD SO FAR, NO PROBLEMS AS OF NOW. THANKS FOR THE HELP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was good but we need a little bigger and hdmi connect we need was 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great viewing, nice size was was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best electronics store! Facilities to buy is amazing, fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and clarity this tv gives me. It was wort the price i paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics on the tv and it’s an amazing fit in my room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV is nice but I was disappointed that it does not have the digital optical on this tv like my last Samsung. I am hearing impaired and I use expensive insignia head set and now I can’t watch tv in this room because we can’t connect the headset to it. Waste of money in my opinion.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pamela,

      Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most Best Buy stores!

      I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. Easy to assemble and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a great smart TV for a really good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR is quality and purcolor is beautiful. I love my new Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T v

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased my fifth Samsung TV I didn't work. Great. Love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Just wish the brightness was higher due to a glare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product & Service Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Best Buy employees were very helpful. Thank U.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needs optical audio port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is great about this tv except missing the optical audio port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV just missing a optical port. Assuming 55' would automatically have one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good news and bad news

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great! The $250 installation fee is ridiculous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with no problems. Easy installation and great TV for streaming channels

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV needed additional geek support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv delivered and hooked up to my existing Bose home theatre system. The tech that delivered thought there may be a problem with one of the speaker wire connections and suggested I make a followup appt with a specialist. Couldn't hear voices but could hear everything else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi S7upgrade,

      Thank you for your feedback on the DU7200 TV. To assist you with the sound issues you described, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Good value for money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Tizen not that good. Not sure if it fits for wall installation

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and size but lacking in picture quality.

    I would recommend this to a friend