Customer Ratings & Reviews
- Model:
- UN55DU7200FXZA
- SKU:
- 6575355
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.
This summary was generated by AI based on customer reviews.
Bad screen quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted this tv and immedistely regreted it because tbe quality did not look 4k to me. Bought a hisense u7n 4k tv and the quality was much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi sebastian,
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
:(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was promised certain promos with purchase which were never applied. I did however get the privilege of wasting time on the phone to get nothing resolved.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JayB,
I'm very sorry that you had issues with your purchase at Best Buy. We appreciate all of your patience and your loyalty to Samsung. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
you got what you paid for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak sound and reflective screen .disappointment
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user627602,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Dont Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went black after 30 days. Didn't buy extended warranty, so dealing with Samsung to get it fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidW,
Thank you for reaching out to us and sharing your experience. Your patience is appreciated while awaiting your service appointment. Should you wish to check the status of your case or need any further assistance, please get in touch with us again and reference your service ticket number. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Doesn’t have a sharp picture. Would not recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MichaelS,
Thank you for your feedback on the DU7200 TV. We are sorry to hear that you were not satisfied with the sharpness of the picture on your screen. Please know there are many settings available that may have resolved this issue and we are always happy to help customers setup their new TV or with any questions.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Advisor
- Pros mentioned:Picture quality
Worth its price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is too good for its price! The picture quality is amazing, it is very smooth, has wonderful color, it’s very sharp, and has a good amount of brightness. It is very lovely to watch sports in the TV, makes the matches more exciting! The sound quality is very good too! I don’t use any soundbars, but the sound quality of the TV speakers is fine enough for me. At first, I had some issues with the Nintendo Switch in this TV with some green dots appearing in the screen, but it somehow got fixed overtime when I switched RGB settings to Full on the Switch. So gaming in this TV is awesome as well! Overall, a TV too good for its price, very recommended!
I would recommend this to a friend Perfect TV for the Living Room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my living room and it looks amazing. The picture quality is vibrant and sharp, and the colors really stand out. The sound is great, the smart features work smoothly, and the size is perfect for the space. It has completely upgraded the look and feel of my living room. I’m extremely happy with this purchase!
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
55" Samsung TV Opinion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own tvs of this size made by other manufacturers, all of which cost significantly more than this Tv. This Samsung has a superb picture, great features, and was the easiest to set up. You wont beat this tv for the price!!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung for the win!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just absolutely love my new TV! I was going to buy a cheaper brand but I'm so glad I bought a Samsung! The picture quality is so nice and volume is good. I have an older one in my living room and the newer remotes on this one are very nice. My older one is about 3 years old and still doing well, no problems at all. I highly recommend. All you do is plug it in and go. Use your phone to connect. There's also an app for Samsung devices.
I would recommend this to a friend - Pros mentioned:Picture quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were disappointed when the Tv was delivered broken. We went in store to exchange and they gave us another one. Employees were very helpful. The tv is very nice, slim and modern. Picture looks great.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great picture,quick start up. Doesn’t lag like my older led tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price & very nice picture. Sound is okay not as good as our other TV by Samsung. Controller for TV is rather cheaply made. Don't care for it. Prefer my stick.
I would recommend this to a friend - Pros mentioned:Picture quality
Must buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and picture. Easy to set up with all the accessories. Love our new TV
I would recommend this to a friend - Pros mentioned:Picture quality
Tv 43
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality and sound are great. I had purchased a 43 inch and it mounts so easily. Worth the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung UHD Crystal 4K TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV what an upgrade compared to my last TV would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
That Samsung quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Tv and you can easily see the UHD 4k picture difference. Even at only 55" this TV stands out in my living room compared to other Vizio TV's I've had in the past. Wish it was a little cheaper for the size
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is clear and perfect for the area in my apartment.
I would recommend this to a friend - Pros mentioned:Price
TV purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable for the price. Volume doesn't sound good as I expected.
I would recommend this to a friend - Pros mentioned:Picture quality
Great television!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new large screen TV! It is the perfect size and the picture quality is excellent. The technician who delivered it set everything up perfectly
I would recommend this to a friend - Pros mentioned:Price
Great TV that won’t break the bank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and a terrific price! Definitely worth the money!
I would recommend this to a friend