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  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a 55" DU7200 Crystal UHD 4K television, which is the largest text in the image. The TV is described as having a 48.6" W screen, and it comes with a power cable, user manual, and remote controller with batteries. The dimensions of the TV without a stand are 48.6 x 28 x 2.4 inches, while the dimensions with a stand are 48.6 x 29.8 x 9.3 inches. The stand footprint is 0.5 x 8.6 x 9.3 inches, and the distance between the two ends of the stand is 32.5 inches. The image also shows a close-up of the television, highlighting its features and specifications.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN55DU7200FXZA
SKU:
6575355
Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,118 of 1,118 reviews
  • Pros mentioned:
    Picture quality

    Perfect Bedroom TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung TV. Picture is sharp and at a discounted price, this was a great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product and very easy to set up. Been buying samsung tv over 30 years. Never a problem.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Remote no good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is ok but remote switch is very hard. They should work on remote

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beatiful color and sound, definitely would suggest to buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    55" tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. First samsung tv and did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Love my Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never let me down... Great quality picture!

    I would recommend this to a friend

  • Samsung Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! I absolutely LOVE this TV! Delivery Guys were Excellent and very Attentive to Care… I had a truly excellent Experience! Thank you Best Buy!

    I would recommend this to a friend

  • Nice job Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good, the workers are doing great, fast and efficient

    I would recommend this to a friend

  • Fav TV I’ve Owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this TV! Sadly, my screen broke, but I will be repurchasing a new one because the display, speed and overall layout of this TV is so good. Only docked a star because the sound could be better.

    I would recommend this to a friend

  • Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at the TV in person, I bought it online and set up the delivery. The delivery was on time and they handled with care. Great delivery folks.

    I would recommend this to a friend

  • Serves its purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay TV. It serves its purpose. Picture tends to be a little too dark.

    No, I would not recommend this to a friend

  • Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this television connects to cell phone! Great purchase.

    I would recommend this to a friend

  • Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I like the samsung tv Totally satisfing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Tv is beautiful, but durability is garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image was grsat it ran fast but the power supply on it was fried in less than 6 months. I payed nearly 400$ for this and some how my tv from 2010 has outlived it. Im vwry disappointed. On top of that getting some one out to repair it under the manufacturer warrenty is nothing short of unbearable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mvella,

      Thank you for your feedback. If you need assistance with your service appointment, please do not hesitate to reach back out to us. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Not a fan!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this TV after I returned a ROKU for terrible picture quality. This one was actually bad too. I was having to change the picture clarity for each streaming platform I was using and also the brightness. Hotmess! Set up was way easy, but I spent more for hopefully better quality my third time around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi QuicheaH,

      Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve picture clarity:

      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
      5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
      6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.

      Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Best Buy cannot deliver on time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery got pushed out two weeks because they didn't put enough TVs on the truck to deliver to everyone that needed one. I will never order from Best Buy again I missed out because of this policy for the Best Buy cancel them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BadDeliveryPolicy,

      I'm very sorry that your TV was not delivered on time as expected. Please know you are leaving a review for the DU7200 TV, not the service provided by Best Buy. Please follow up directly with the seller for further assistance.

      We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Software problem dont buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps on restarting and sometimes doesn't turn on,although its been updated to latest software

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mike,

      Thank you for purchasing the Samsung DU7200 TV. I’m sorry to hear you’re experiencing a power cycling issue.

      Please try a few troubleshooting steps that may help solve the issue:

      1) Check the power cable for damage and proper connection.

      2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable.

      3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in.

      4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.

      If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received my TV damaged three times due to poor delivery. The supervisor at Chula Vista Best Buy was unhelpful and rude.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Riza,

      I'm very sorry to hear that you received multiple damaged TVs from Best Buy, and they were unhelpful during the return process. I recommend reaching back to the local store to ask them to assist you with a return or exchange.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

Page 56, Showing 1,101-1,118 of 1,118 reviews
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