Customer Ratings & Reviews
- Model:
- UN55DU7200FXZA
- |
- SKU:
- 6575355
Customer reviews
Rating 4.6 out of 5 stars with 1163 reviews
(1,163 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung UHD Crystal 4K TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV what an upgrade compared to my last TV would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great television!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new large screen TV! It is the perfect size and the picture quality is excellent. The technician who delivered it set everything up perfectly
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is clear and perfect for the area in my apartment.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect Bedroom TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great Samsung TV. Picture is sharp and at a discounted price, this was a great bargain.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
TV purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable for the price. Volume doesn't sound good as I expected.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV that won’t break the bank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and a terrific price! Definitely worth the money!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific product and very easy to set up. Been buying samsung tv over 30 years. Never a problem.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
Remote no good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok but remote switch is very hard. They should work on remote
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great picture,quick start up. Doesn’t lag like my older led tv.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beatiful color and sound, definitely would suggest to buy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
55" tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. First samsung tv and did not disappoint.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never let me down... Great quality picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I like the samsung tv Totally satisfing.
I would recommend this to a friend Rated 4 out of 5 stars
Fav TV I’ve Owned!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this TV! Sadly, my screen broke, but I will be repurchasing a new one because the display, speed and overall layout of this TV is so good. Only docked a star because the sound could be better.
I would recommend this to a friendRated 5 out of 5 stars
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at the TV in person, I bought it online and set up the delivery. The delivery was on time and they handled with care. Great delivery folks.
I would recommend this to a friendRated 5 out of 5 stars
Nice job Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good, the workers are doing great, fast and efficient
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this television connects to cell phone! Great purchase.
I would recommend this to a friendRated 4 out of 5 stars
Serves its purpose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an okay TV. It serves its purpose. Picture tends to be a little too dark.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Tv is beautiful, but durability is garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image was grsat it ran fast but the power supply on it was fried in less than 6 months. I payed nearly 400$ for this and some how my tv from 2010 has outlived it. Im vwry disappointed. On top of that getting some one out to repair it under the manufacturer warrenty is nothing short of unbearable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mvella,
Thank you for your feedback. If you need assistance with your service appointment, please do not hesitate to reach back out to us. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 2 out of 5 stars
Not a fan!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this TV after I returned a ROKU for terrible picture quality. This one was actually bad too. I was having to change the picture clarity for each streaming platform I was using and also the brightness. Hotmess! Set up was way easy, but I spent more for hopefully better quality my third time around.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi QuicheaH,
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
















