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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and reasonable price of the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the colors vibrant and setup straightforward, while also praising its convenient size and smart features. Some customers have noted issues with the remote control responsiveness and connectivity with certain devices. A few have also mentioned concerns regarding the port selection and user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,163 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great overall. Only periodically that it will disconnect from the Wi-Fi where I have to reconnect it but not a big deal. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Samsung 55" tv for my mother-in-law. It has a perfect picture quality, sound and ease of use. The remote was too small but was able to get a universal remote which was easy to set up. I would recommend this TV for the elderly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Couldn’t Be Happier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a stellar purchase. I have five TVs in the house. This was on sale and was extremely inexpensive so I wasn’t expecting much but it outperforms all the other more expensive TVs in the house. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for my sister-in-law when she bought her apartment. She's very happy with the television and being able to download apps and watch series and movies. A very good device and a good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Magic: Every Night is Movie Night.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently treated myself to the Samsung 55” Class DU7200 Crystal UHD 4K Smart Tizen TV, and it’s quickly become the star of my bedroom! From the moment I set it up, I knew I was in for something special. The picture quality is absolutely stunning—vivid colors, sharp details, and those deep blacks make everything I watch feel like a cinematic experience right from the comfort of my bed. The 4K resolution brings out details I never knew existed, and the crystal-clear display makes it feel like I’m right in the middle of the action. Even on those lazy Sunday mornings, the vibrant visuals and immersive sound make lounging in bed feel like a luxury experience. And let’s talk about the sound—who knew a TV could sound this good without a soundbar? The built-in speakers are more than enough to fill my bedroom with rich, clear audio, making everything from dialogue to music sound amazing. If you’re considering upgrading your bedroom TV, do yourself a favor and go with the Samsung DU7200. It’s more than just a TV; it’s the perfect companion for late-night Netflix binges, weekend gaming marathons, and everything in between. I couldn’t be happier with this purchase—it’s made my bedroom the coziest spot in the house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4th Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great picture quality. Just wish it had an optical sound port. That said, Samsung TV Plus channels more than make up for the lack of an optical sound port. We own 3 other Samsung televisions so we are obviously sold on them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful all around TV! You can’t beat Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an OLED in the bedroom and the screen broke. Wife and I didn’t want to shell out $1200 plus so after a fair amount of research and option weighing pulled the trigger on this TV. We were honestly shocked at how good the picture is given the stats listed. Will it win awards watching 4K movies over higher end models absolutely not. Are you looking for TV and movie viewing and casual gaming? This TV more than fills the need. The remote is very solid and compact. Looks and feels a lot like an Apple TV remote, and much more expensive feeling than expected. I really couldn’t give you a reason not to buy this TV unless you are looking for the latest and greatest home theater setups. As a side note on the brand I’ve been a Samsung TV owner since 2005 and they are ALL still operational today. I can’t say the same for the one LG I owned and the Sony OLED this is replacing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Sound and Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Samsung 55 inch smart tv. It was so easy to set up. I have been buying Samsung products for a lot of years and have always been very satisfied with every purchase. The picture quality and sound is very good and the remote is easy to use. I will continue to buy and recommend Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Delivers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 55” DU7200 Series Crystal UHD 4K Smart Tizen TV, and it has been an amazing addition to my home. The picture quality is phenomenal — the 4K resolution truly brings out the sharpness and vibrant colors in movies and games. The Crystal UHD display makes even older content look fresh with its upscaling capabilities. The Tizen operating system is incredibly user-friendly. It’s fast, responsive, and has all the streaming apps I need pre-installed. I especially love the Smart Hub, which makes switching between live TV, apps, and HDMI inputs seamless. The TV’s remote is intuitive, and voice control works like a charm for quick searches. Overall, this Samsung TV offers fantastic value for the price. Whether you’re a cinephile, gamer, or casual viewer, it ticks all the right boxes. I couldn’t be happier with this purchase and highly recommend it to anyone looking to upgrade their home entertainment system!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great price value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good color and sound at this price range. The included Samsung TV software gives you lots of free local news and movies. Overall a great value. The remote is a bit simplistic with no numeric keys. Can buy an extra Samsung compatible remote as addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture nice colors easy to use really nice light

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Bought it for my mom (she was due for an upgrade lol) and it works so well, very fast and great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic television. Many thanks to Best Buy for the professional advice and especially the price. The clarity and colors are great. Very easy set up and the stand that comes with it was a bonus. Staff in store was very helpful and they lent me a dolly to bring it out to my car .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Clear picture and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture and audio for general use. We watch Live TV, Peacock, Paramount, and Samsung Live. Also have PC through HDMI port, and DVR through component cable. I hate the remote, takes a lot of reps to use without getting lost, why no channel return function?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Samsung for over a year. Great tv picture quality is awesome. Never had any issues. Just a line appeared in the middle of the screen called and got a replacement right away. I still choose Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great TV easy set up and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Mid grade TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Easy setup and controls! Speakers aren’t the greatest!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung good brand for tvs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV - the picture is so crystal clear and it was so easy to mount on the wall. The only qualm I have is the remote - it is hard to control the volume on the remote because it doesn’t look like the old remotes with the volume and channels buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity, Port count

    Rated 3 out of 5 stars

    Good not great, works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have USB-C port and doesn't connect to chromecast devices. Image otherwise is decent. Ok value for the price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gerardo,

      Thank you for your feedback. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung