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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process. While some users experienced minor issues with the remote control and limited port selection, the overall feedback points to a positive user experience. The smart TV features also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,118 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV for Average Everyday Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and works great for what we use it for, which is watching TV and using our apps such as YouTube, Paramount, Discovery+, Prime, Spectrum, etc... I wouldn't say it has all the "bells and whistles" but it's great for your average living room TV. We aren't gamers so I can't vouch for how it works with gaming. Sound quality isn't as good as our last TV, as this one seems to project sound to the rear of the TV or something. We have to turn the volume for our shows much higher than our previous TV. Our guide was an hour ahead and when we went to settings to fix it, it said "not available". LOL We haven't reached out to Samsung since it doesn't bother us that bad, but it may bother some people.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Scary purchase but Amazing results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent probably 2 months researching tvs and finally landed on this one after my nerves settled, and man it was a good choice. My eyesight is bad so we upgraded to this tv which is bigger, and the quality and sound are off the charts. Took 5 minutes to set up and we’ve not had any issues at all. Absolutely fantastic purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Recommended 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Cristal clear picture great Price ...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Beautiful picture, able to sign in to all internet apps, eliminating the need for Apple TV Roku and Kindle Fire. Well worth the cost!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV and good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has a nice picture. Easy to navigate. I’m not a huge fan of the remote but you can download an app which I find easier to use. Also my old Samsung remote works with this tv. I have Roku that I’m using with the tv and I like the extra Samsung stations (live tv) available.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung DU7200 Series Crystal UHD 4K TV offers great 4K picture quality and vibrant colors at an affordable price. It runs on Tizen OS with smart features, but has limited brightness and basic audio, making it best for moderately lit rooms. Not ideal for gaming or premium viewing, but solid for casual streaming and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Picture and sound quality are good. For the price it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV! Great picture and perfect size. Happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A very happy camper

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Samsung because we were familiar with Samsung and very happy with the one that finally went out. It has a good picture. Wasn’t bad to set up. Everything is streamed, even Direct TV. The sound was not as loud as our last Samsung. We ordered a Samsung sound bar with a woofer. Looks like a neat set. We are confident it is compatible and have great sound. ( We are elderly and don’t hear well).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Great picture. Remote is small and confusing at first until you figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung remote blues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has no keys to pick channels. Have to scroll. Using an old remote works. Picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just a little bit of paradise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. I love the picture and the price was right in time. The remote doesn't take batteries which was a plus for me. I loved it so much I bought another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PICTURE PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit Samsung has always satisfied my thirst in electronics! this television has great sound and clear crisp picture the size and frame FITS PICTURE PERFECT IN MY BEDROOM

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung junkie

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, I am a Samsung person I will never go for another brand. The clarity and the ease of using all the home apps! Double plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for any bedroom. Great price and over TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely needed the upgrade. This is my first Samsung TV and wow, the picture is amazing! The apps available on it are so much more of a variety than my old tv had. Also, as a samsung cellphone user I was able to link my samsung account to it. Overall, great purchase. Will definitely be getting another one to replace the rest of the tvs in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth the price...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television arrived ontime and it very clear. It was easy tonset up and it instantly synces to my samsung phone. I am happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is working fine. Easy to use. Quality is good. Love Samsung tvs. The only tv I’ve bought for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Samsung Crystal UHD TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, was easy to set up and easy to operate. We bought the Samsung - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - and it fits directly under the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good buy for the price!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictute and sound! Perfect for my bedroom! Easy to set up and hook up to my sound bar and ps5

    I would recommend this to a friend