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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 543 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and the ease of setting up and connecting the TV to the internet. They appreciate the smart TV features and the sleek, thin design. While most are pleased with the TV's internet connectivity, a few find the remote control confusing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 543 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LCD to LED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the 60" that is also on sale but got disappointed so i returned it and exchange for this one which is so much better. i Love the picture, i have nothing to compare it to though coz i just upgraded from lcd to led but i can say there is too much difference on the picture. the sound is much better from my samsung 40" lcd which is 4 years old but still works great. I love the apps too, i love how it has netflix so i don't have to connect other device such as apple tv. I love the pandora too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv to replace a samsung 51" plasma that might have been the worst purchase Ive ever made. I was a little hesitant to purchase another samsung after the many problems I had with the plasma (screen burn within 6 months,picture just died on me 8/31/12). After seeing this tv on display in the store, it showed me that samsung has come a long way in a couple years!! I brought it home and couldn't be happier with it. Great picture quality! It's like your in the movie or tv program you are watching. The sound quality isn't fantastic being that the speakers face the rear of the tv. But, all in all it's a great tv. I also got a free samsung blue ray player with the purchase of this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Finest T.V EVER made!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for 3-1/2 yrs now and the intensity of color and sharpness of picture hasn't dimmed a bit! I looked at over 200 t.v.'s when this display commanded my attention ..I'm color blind and this was the most intense & vivid display of colors I've ever seen ! and the crispness of images...I watched Titanic and my feet were wet!!! Hi-Def videos let you re-live the experience of a day on the slopes, a parachute jump, or just hi-marking on snowmobiles..If only life were this colorful..Like an IMAX theater at home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV - Failure rate an issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. It is what you would expect. Quick refresh rate, good color, no flash-lighting or other issues. But Samsung's quality control is really a concern. There are lots of other reviews on this site and others that relate a similar experience to mine. I had a line of pixels out on my first unit. Unfortunately I had it installed in a new house before the cable or internet were hooked up, so there was no way to test it before the electrician hung it on the wall. Taking the unit down and bringing it back was a hassle, especially because with a TV this size, you have to essentially destroy the box to get it out of the box. I went back to the store and talked to the manager. We set up a time for Geek Squad to bring a new unit to my house and take away the old one. Because Best Buy is cutting Geek Squad, my appointment dropped through the cracks and nobody ever came. Eventually I had to bite the bullet and bring the unit back to the store myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First LED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first LCD TV period. Upgraded from the last tube HD TV that Phillips made. Amazing picture, slight ghosting on some fast action scenes. The sound is ok for regular viewing, but once I got it hooked up to the Blu Ray player and the surround sound system it was great. Watched Loopers as my first Blu Ray movie on it and all I could now was stare at the TV in amazement at the clarity of the picture. I wish it would have had more than 3 HDMI connections but that was easy to solve by getting a powered HDMI switch. Overall a great TV for the price I got it for when it was on sale after Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and apps. I was unsure about going with Samsung again, because my 32 inch LCD died after 7 days. A little pricey but amazing picture. Just hoping it lasts, awesome so far!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price I paid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television looks great in my basement hung on my wall. It is thin, not to heavy and has an amazing picture. The sound could be a bit better but I think to get the most of my tv where I have it I need to get a home theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a GREAT television. The picture quality is true HD. I have it hooked up to 1080p and cannot stop watching football it is SO clear. The sound coming out of the speakers are OK but I have a surround sound system hooked up so it's not a problem for me. I replaced my 1997 Mitsubishi 55" tv for this, and am never going back. I recommend this TV to anyone! The only down side is it needs more composite video and HDMI ports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy set up, Picture Quality is very good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall picture quality, wireless connections are easy and very useful. Purchased a wireless key board and mouse at best buy both work the internet setting great. The thin bezel makes the picture look like is suppended in the air, very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung LED 55" SmartTV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been super pleased with how sports come through, as well as movies. The picture is so vibrant and clear, the experience is accentuated for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    What a beautiful picture. Breat footprint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest and best television I own. It's lightweight and easy to set up. Everything about this TV is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, uses $11 in energy per year and has great sound. Mounted it in our basement and has a great picture and the apps are awesome! No waiting for netflix to stream in a low quality then to high quality - strait high quality. Apps open up fast. User interface needs to be updated but that's my only complaint. Has the perfect amount of usb/hdmi ports. Definitely get a keyboard to search netflix!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for beginners or experts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had originally bought a 55 inch led lg and took it back first thing the next day. The geek squad guy said no matter what tv we buy it would be pixelated and because direct tv does not broadcast in true hd no tv will be good for just tv programs. But we bought this samsung and was amazed with the picture quality right out of the box. Still figuring out the apps though. But we are so happy with the crisp picture and would not change it for any other tv.... Boy was that GEEK SQUAD GUY SO WRONG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and solid features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usually a Samsung fan, but this was the best non-3D option at the 55inch size. I got it home and was up and running very quickly. The picture quality is pretty amazing and the options to adjust picture are great. It connected to the internet via my home wireless network without any problems. Overall I am a fan of this TV and a big fan of the picture! It was a great upgrade from my 47" LCD.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight and very clear picture. The colors are vivid. The HD is great. TV operates well with our cable remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and easy to set up!! Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This picture is great. I wanted a brighter and clearer picture and this tv supplied it. I feel like I'm in the room with the people on the television shows. I have to turn up the sound higher than I am used to to hear it well. But I can get it where we can hear it fine, just a little getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Singles ladies can go big too

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with the Samsung 46" LED Smart Tv and after I was upgraded to Premier Silver & was giving an extra 30 days on returns & a lil more Rewards $$$....I was convinced & decided to Go Bigger or Go Home! I thought the 55" would be too big for my small space but its great.....almost feels like a mini movie theatre....just need to add better sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart tv

    Rated 5 out of 5 stars

    Awesome t.v for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Built in wifi is nice feature. Very satified with Samsung t.vs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the TV. The style, picture and sound quality is amazing. We hosted Thanksgiving dinner and watched a football game afterwards. Everyone raved about how much they liked our new TV. The size is perfect for our large living room. Plus Best Buys gave us the best price with their price match guarantee.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loss in color when viewed from an angle but this is normal for LED LCD TV's. Had to turn off the Eco Sensor (brightness was all over the place) and Auto Motion Plus (soap opera effect) to get a nice picture. Overall a good TV for the money and features.

    I would recommend this to a friend
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