Customer Ratings & Reviews
- Model:
- UN55KU6290FXZA
- SKU:
- 5217300
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, price, and easy setup of the 55" Class - LED - KU6290 Series - 2160p - Smart - 4K Ultra HD TV with HDR. Many customers commented on the excellent picture quality and vibrant colors. They also appreciated the affordable price and how easy it was to set up. However, some customers mentioned a few drawbacks, such as issues with the remote control, lack of Bluetooth connectivity, and slow refresh rate.
This summary was generated by AI based on customer reviews.
Good product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with features & functionality of the UHD TV.
I would recommend this to a friendGood TV for $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for sale price. Good customer service help.
I would recommend this to a friendGood TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this TV and no complaints as of yet.
I would recommend this to a friendColor is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm extremely happy with the new Samsung 55inch 4K
I would recommend this to a friendNice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV--sometimes does not sync with TWC cable box
I would recommend this to a friendEasy setup and operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this was an overall good value. no problem
I would recommend this to a friendAverage TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple functions but quality is lacking. This is a replacement for another Samsung but picture quality is jumpy on certain stations. Sound quality is average. Not on a 4k programming provider so can't comment on that feature. For the price it is adequate.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this TV. I am sorry to hear that you were not happy with picture quality.
For assistance with finer picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great starter 4k TV with awesome specs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Specs, Great 4K TV for the price. Cant beat!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good tv,Nice price too......................
I would recommend this to a friend4k but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV does have 4k quality, but not the 4k feel and refinement of more expensive 4k TVs. If you're looking for 4k picture, but not quality I suppose this is for you. I would spend the extra money for better overall picture and quality.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Awful remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!!! This is the WORST remote ever invented! Absolutely terrible. Only 5 buttons and some scrolls. I would return this tv except it was a Geeksquad replacement. The apps are limited and in the 2 days I have had it, it has been reset twice (once by Samsung tech support). It locks up and the useless remote makes everything harder and take longer to do the multiple steps (like inputting a channel change).
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Or any better than top 1080p tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on 4K content, or digital video it looks great but hook it up to satellite and the picture is blurry quality sucks. Hooked it back to my 1080P and it looked great
No, I would not recommend this to a friend big tv, but Samsung has glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Samsung tv for the price & size, but noticed right away there are glitches. Many others online have the same issues- and apparently Samsung denies any problems. Sound & pic issues that I cannot get rid of!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
not bad for the price... but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the color and brightness seems a bit off, some calibration made it better. But there is still room for improvement. However, since it was a rushed purchase, this is a good choice for the sale price of $499.
I would recommend this to a friendNot sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely need to understand how to adjust expert settings to jump between watching a movie and watching a sporting event. Even in movie mode, it tends to make the movies look like a 70s TV show quality.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Leon
Thank you for your review of this Samsung KU 6 series TV. I am sorry to hear that you were not happy with picture quality.
For assistance with finer picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Pros mentioned:Picture quality
Great tv picture, horrible stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with the tv picture but the stand it came with is not very strong at all and we will need to mount the tv due to the stand being so wobbly.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your feedback on this Samsung. Your user feedback is very important to us and will be shared with our TV team.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Not even two years out and purple spot appears??
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in 7/2017 and It was absolutely fine until about Feb 2019 where a slight purple spot appeared and now it has spread and darkened and is completely noticeable. Because its outside its manufacture warranty, there's nothing anyone can do about it and the fix is almost as much as a new TV. Won't be purchasing another Samsung without a 5 year warranty minimum. I purchased a Phillips in 2009 that is still completely fine and has no issues. Shame I can't say the same about this Samsung.
No, I would not recommend this to a friendNice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was compatible with Chromecast. I am not able to download the Chrome browser which sucks. Other than that it's a great TV. The picture clarity is insane. I would recommend to anyone.
I would recommend this to a friendNot much better than 1080 TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two other Samsung 1080 HD TVs, this UHD does not have any better picture than them. I have hooked up 4K player and watched movies on all and noticed very little difference.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this TV. I am sorry to hear that you were not happy with picture quality.
The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Needs room to stand on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but stand is too wide and I had to return it. It would be good if you have a large area to put it on.
I would recommend this to a friend