Customer Ratings & Reviews
- Model:
- UN55KU6290FXZA
- SKU:
- 5217300
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, price, and easy setup of the 55" Class - LED - KU6290 Series - 2160p - Smart - 4K Ultra HD TV with HDR. Many customers commented on the excellent picture quality and vibrant colors. They also appreciated the affordable price and how easy it was to set up. However, some customers mentioned a few drawbacks, such as issues with the remote control, lack of Bluetooth connectivity, and slow refresh rate.
This summary was generated by AI based on customer reviews.
ok not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has too be shut on off with cox remote...and doesnt always shut off
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Ok TV but doesn't get all the apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clarity but this smart TV doesn't get all the apps for download.
I would recommend this to a friendwrong unit for my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no fault of the product but the sales rep didn't know products well
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for price. Not great. Kind of blurry. Colors more or less correct.
No, I would not recommend this to a friendIncreasingly having problems with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture continues to more frequently and increasingly pixelate
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues with pixelation.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
basic HD tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you get what you pay for blah blah blah blah blah blah
No, I would not recommend this to a friendOk for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fine tv for the money. Wont blow you away but ok
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review on this Samsung TV. I am sorry to hear that you are not completely satisfied with the experience.
Your user feedback is very important to us and will be shared with our TV and Service team for future improvement.
-Samsung Ambassador
Tv not loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good but overall okay tv. Kinda nice look
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but not that nice. This television Can be better.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Decent for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV as a secondary one for the home.
No, I would not recommend this to a friendWorried of how long this TV's quality will last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV two years ago everything about it was great. But now there is two dark blue spots on each corner on top. I purchased a five year warranty from geek squad I called and they explained it is not covered.
No, I would not recommend this to a friendhavent opened it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didnt open it yet but its samsung, im sure its fine
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. I hope that you will enjoy the viewing experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
picture quality isn't that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color saturation is everywhere..picture is blurry.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team.
Please give us the opportunity to assist you with settings adjustment by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very light samsubg tv easy to mount and hang. slow
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. Your user feedback is also important to us and will be shared with our TV team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Black background is Horrible!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On many shows, when there is a scene with a black background, it is not solid black. There blotches of grey throughout the black and it looks terrible!!!! I bought this based on Consumer Reports review and the recommendation from the Best Buy clerk.
No, I would not recommend this to a friendLasted 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a lot of Samsung products, tvs/washer/dryer/fridge and we have never had a product until this tv. We have had this tv for 2 years and it died. We were watching tv when we got the flashing red light. I have heard a lot of people complaining about samsung products but I ignored them. Not any more. I don't think I will ever purchase another Samsung product. I'm very disappointed that they make products that only last 2 years.
No, I would not recommend this to a frienddecent television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the tv but the audio port doesnt work and that picture was acting up i think that this one is defective and i will return it and try again to see if the tv is actually great but i did get the tv for a great price
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. Your user feedback is also important to us and will be shared with our TV team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great picture no internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture no internet connection. I 'm seeing wifi networks I've never seen before on other devices. It's not a matter of distance from the router as the lousy customer service person that I knew more than was trying to tell me. Tried everything I've found on the internet and nothing is working. Geek squad is next, then this junk pile is going back. EVERY Samsung I've bought has had issues out of the box. They didn't even ask about the latest firmware update. I had to.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with trouble shooting or warranty services,
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Had issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had program issues and had to set it back to factory presets also had to have the screen replaced after only 3 months - disappointed with Samsung quality and their customer service is horrible
No, I would not recommend this to a friendDisappointed in picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed that the picture is not an improvement from the 55" Samsung I have had for seven years old. Thought ultra high def would be better. Don't know if some adjustments would help.
No, I would not recommend this to a friend