Customer Ratings & Reviews

Remember that you need to pick a digital cable provider that actually streams 4K content for you to take advantage of this 4K TV!

have loved this tv since i got it. has never let me down.

Do your self a favor and don’t buy Samsung!!!! I had this tv for nine months and it randomly shut off and wouldn’t turn back on.. I am now dealing with Samsung for over a month and half trying to get a refund after they sent out 3 techs and multiple parts they still can not repair my tv saying Samsung sent defective parts.. I will be buy Sony for now on!!!!!

I have only owned the TV for a month now. I have no complaints and am very happy with my purchase.!

The 55 inch UHDTV is amazing from Samsung iam loving it.

After reading hundreds of positive online reviews, I purchased this television to replace my 10-year old 1080p Sony Bravia. Sad to say the picture was no better (maybe worse) that my Bravia. Tried adjusting the tint, color, contrast, brightness, etc. but still no good. Picture got alternately bright, then dark, while watching a program. Glare is horrible--like looking in a mirror, and everything behind me, especially lights, showed up on the monitor while watching a program. Stand is flimsy and not really strong enough for this 35 pound, 55-inch television. Decided to return television while I still could (15-day return policy) and get a full refund. I guess I just got a lemon as most reviews of this television are very positive.

Great quality tv for a great price, we are very happy with our purchase!

I got this for $550 from the super bowl deal they had going on.I thought it was a good deal being it was a $800 tv.I hate it, i have direct tv with the newest genie dvr.The tv picture is glitchy and hangs up every 3 seconds like its buffering.I had a Tube tv with the genie hooked up to that and it was fine.I have spent 2 days using all setting's and tried to fine tune it but its just a no go.I reset the tv and genie and no difference.The 60hz refresh rate is the problem i think.It can't handle any fast motion AT ALL.I even tried a bluray player with a blue ray dvd and it looks TERRIBLE.It is unwatchable.I might try a sony or lg next.What a pain to have to box it back up and go back to the store.

There is a common problem with this TV that have not appeared on this site from what I could tell. The screen goes black for around 1-4 seconds and then comes back on. People have said that it is an issue with their cable box, however, I was having this issue and I do not have cable. This is an issue with the firmware inside the TV. Something about it, when plugged in through HDMI caused the TV to go black. I was also having this issue when watching the SmartTV apps like AmazonVideo. I hope to be returning this TV soon and see if I can have it replaced.

This TV has got excellent display in this price range. Worth buy.

Thank you so much bestbuy.com again you deliver #Bestbuy.com

Bought this tv on sale for $550. Well worth the money.

The screws on this stand are extremely difficult to tighten properly. If you strip one of the screws, you would be in big trouble. It shouldn't be so hard to use just 8 screws.

I have always liked samsung great look what the wife wanted

I originally bought a similar model (6300) but was so disgusted with the so called but poorly designed Smart Remote that I returned it and after much research was told by Samsung in a chat message, which I have the copy of, that this model (6290) was the exact same but did not have the Smart Remote. So I hauled it down to the Outer Banks and mounted the TV and then discovered that the remote is still the Smart one. The remote requires having to make simple functions a two step process rather than one that all are used to. This without any additional benefit that I can detect. According to Samsung there is no other remote that will work with this model. At the very least it would be nice if Samsung had better informed Customer Service reps.

I own 7 other samsung Tvs that when I mount them , I take out the remote and it can guide me through Netflix, has volume control and can seamlessly change the channel..Unbelievably if you own a cable box this brand new remote will not even be able to change the channel on your brand new TV! Hard to believe they would sell such a basic remote on such a nice TV, I called Samsung support where I was given no help and was told to buy a universal remote if i wanted to change the channel! Needless to say this is my last purchase of a samsung TV in the future!

In less than a month the tv developed a vertical line on screen. Best Buy washed their hands of the warranty. Contacted Samsung ...WORSE CUSTOMER SERVICE EVER!!! Sent tech service to home. After 2 times ...he told my wife he was not coming back because he wasn't getting paid for anymore visits...REALLY.!?!? Only CS people were in South Carolina or Domenican Republic. Couldn't get the same person to deal with. Will NEVER buy a SAMSUCK product again. Finally got approval to get my $$$ back . It took almost 2 months to "resolve"!!!

I should of known purchasing a entry level smart tv would cause problems . But picture is good if your in front of the tv but it's horrible fin your on the sides. Biggest issue was the black flickering, common issue with this model. Returned it trying out a higher end model now. Most people can get over this and might not have issue so FYI

FIRST OF ALL WE DID NOT PURCHASE THIS ITEM FROM BESTBUY, BUT WE WANT TO LET AS MANY PEOPLE KNOW AS WE CAN THAT SAMSUNG HAS A PROBLEM WITH NETFLIX. WE HAVE OWNED 2 SAMSUNG PRODUCTS: A DVD PLAYER AND A TV. WITH BOTH PRODUCTS WE WERE UNABLE TO PLAY NETFLIX ON A REGULAR BASIS. WE CALLED SAMSUNG WHO SAID THAT THE PROBLEM WAS WITH NETFLIX NOT UPDATING THEIR APP TO WORK WITH THE SAMSUNG PRODUCT. WE CALLED NETFLIX WHO SAID THE PROBLEM WAS WITH SAMSUNG NOT PAYING FOR THE SPECIAL PROGRAMMING NEEDED TO RUN NETFLIX ON A SAMSUNG PRODUCT. THE ONLY WAY TO FIX THE PROBLEM WAS TO DO A HARD RESET BY UNPLUGGING THE SAMSUNG PRODUCT FOR 30 SECONDS AND ALLOWING IT TO RESET. THAT DID WORK, BUT IS VERY FRUSTRATING WHEN IT HAS BE DONE TWICE A WEEK. WE HAVE RETURNED OUR SAMSUNG TV AND WILL PURCHASE ANOTHER BRAND.

I love Samsung products, phone, tv's, etc., however; I bought this TV which was an easy setup but the TV went out a few days after taking it out of the box. I had to return it and went with an LG. I love both brands still, but I will do a better search on Samsung tv's the next time.