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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2181 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 55" Class - LED - MU6300 Series - 2160p - Smart - 4K Ultra HD TV with HDR as its best feature. Many customers appreciate its easy setup process and reasonable price. While most customers are pleased with the product, some have concerns about the remote control and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,181 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV Awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a high end UHD tv and don’t want to spend the extra coin, this tv is your dream come true. We stream all are viewing content and the depth and clarity is outstanding. I also play Xbox one and I swear I am playing better on this set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small place & I had no idea just how big 55in. really is! The TV looks & is incredible!! Friends are always complimenting it & saying 'woah, that looks so real!!!' Yep, that's why I got it. ;) The pic I'm posting is a Netflix fireplace. A few friends & I agree that watching it on this tv makes the room seem warmer! Watching it on an older, non-4k, 32in. never gave that illusion!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung UHD ,, hmmm ,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Picture and Clarity .. The only bummer is that UHD Tv's Don't have Tuners built in for over the Air Antenna's .. Not to Many app's installed in this Samsung either . But , I'm Happy with it so far ,, until it dies on me .. TV came w/ a 1 year warranty , an Extra 4 years was offered and it costed me $ 149.99 .. Whick mean's the Geek Squad will come to my home to repair it . Was Told after 2 visits of repair the Tv will be replaced , Not Sure if it will be warranted Free , or I might have to pay another $ 149.00 , which will be Ok .. I bought a 55 in ,, wish I had bought a 65 in ..

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic TV. Colors are bright. Sharp edges. And very clean. Just like Samsung is known for. Definitely get this over the 6290 model cause it's worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound, and color. Very easy to access apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Samsung TV. Picture quality is crystal clear, even at a distance of 15'. Set up was easy, and I like the universal remote. I use a sound bar but the tv sound was better than any other tv I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Crisp, clear sound and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size of our apartment, this is an ideal TV. It was easy to set up and with voice activated commands is simple to operate. I am very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new tv ,,, very satisfied, I will recommend this TV to my friends and family members

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got TV home installed bracket on wall then hung TV. Very easy to hookup. Took about 30 minutes to set-up. Picture is very good. Have 50g internet connection speed and response to devices is very quick. Using a Vizio sound bar great sound, speaker on TV are okay has good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and picture love it !!! The next day my daughter bought a tv tooo

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Inconsistent Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first unboxed it and set it up, everything worked great. The next day the smart functions stopped working. I thought it was the internet but everything else else was streaming fine. Read online that you can manually set the DNS number to 8.8.8.8 and that worked. For a day. I ended up having to route an Ethernet cable directly to the tv. As far as functions, features and picture, it's fantastic! It made the SEC Championship game that much better!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV, deal, promo! Best buy at BEST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG, par excellence home entertainment technology.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Like a Hm. theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color, Sound & HD is perfect. I feel like I’m in the same spot as the actors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some reviews I read stated that the Samsung smart TV contain advertisements. Some also stated that the Samsung TV had the very best picture. I purchased it anticipating the good picture and expecting some advertisements. Happily, I have the excellent picture and, up to now, no advertisements. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture, Easy SetUp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did our homework before buying and chose the Samsung Smart 4K Ultra HD. Beautiful picture, great sound- (we also purchased a sound bar as well) No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME TV WENT FROM 720 P PLASMA 42 IN TO 55 INCH 4K. WHAT A DIFFERENCE

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and an even better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the perfect size for our space. Im not an electronics girl, but the way that it turns off and on like a PowerPoint presentation is pretty cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent color and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the space that I had. East installation and setup. Couldn't bee more satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV was a good buy for the quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good quality Samsung 55’ TV. Clarity of picture is good and the sound quality enhanced by a Samsung sound bar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not match XB1 4k minimum requirements after it was recommended to me by a salesman as "the best gaming tv". Caught bad video lag on BF1.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      NotaSamsung

      I am sorry to hear that you were not completely satisfied with the gaming experience.

      Have you tried "Game Mode" on this TV? You can access Game Mode by going to Settings > Picture > Special Viewing Mode >Game Mode
      When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
      For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung