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Customer reviews

Rating 4.7 out of 5 stars with 2181 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 55" Class - LED - MU6300 Series - 2160p - Smart - 4K Ultra HD TV with HDR as its best feature. Many customers appreciate its easy setup process and reasonable price. While most customers are pleased with the product, some have concerns about the remote control and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,181 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older 1080p model that was 3D - This is not 3D but the picture quality is so much better and at 1/3 the price of the older 1080P models - I dropped the TV as I tried to mount on the wall - and it only suffered a minor crack to the plastic case - I think you may get better sound quality from the "lower" models because they are not as thin and have more room for the speakers - I'm pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant on buying it but it was on sale for a good price. I haven’t had any problems with it except that my old Samsung soundbar doesn’t work quite like I wish it would. Can’t control the volume with the TV remote. But other than that, picture quality is amazing to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between this and the HD dynamic range and this tv looks fantastic for the proce

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quite a transformation, going from an analog tv to a 4k UHD wide screen. The only issue was looking for information on the type of changes needed to make the tv not look like the SOE (soap opera effect). Fortunately avsforum.com had all the necessary information we needed. All in all a great picture. Just make sure you make modifications needed to really appreciate the quality of the tv's performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, but the screen is too easy to damage. My grand son threw something and it hit the bottom of the screen. Now I have a 4 inch vertical column of various colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that I paid for this tv, it rocks!!!. Clarity is unreal and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my home and it is just perfect. Fits great on the wall. Picture is just spectacular especially when watching football. I am very impressed with how clear the picture is. Glad I spent the money and for this tv. 55” is just perfect for my open floor plan house

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose a TV and then Best Buy couldn't find it in the store. They gave us $ off for our patience and shipped a unit to us. Easy peasy. The unit was damaged ... looks like it had been returned as the plastic wrap was removed.. No problems. We called the store and they had one to replace. The unit was an upgrade from a 48? to 54 inch fitting the same wall mount stand. The 4K picture is fine. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this TV. I was surprised it has Bluetooth on it because there was no mention of it on the display, box or reviews. It was a little difficult to connect my Bluetooth speaker that’s why I rated it a 4 and not a 5. Picture clarity is great, especially with over the air antenna. Haven’t been able to utilize most of the apps because our internet is too slow. I would definitely recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was bought on sale for our bedroom, so I wasn’t expecting much. I’ve been pleasantly surprised with the quality. We have a much more expensive Samsung television for our living room, and this one is not too far behind in quality and features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE love this television. It is so awesome that we can't believe we went without a big screen TV for as long as we did. It feels like the excellence of this TV is making up for the years of denial. Thank you again Best Buy and the genius inventors of this awesome product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent size tv for a movie fanatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture clarity and it makes me feel like I am right in the middle of a movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV! Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent quality. I love the Bluetooth remote. It's a great feature for a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant Colors Love It! Highly Recommend This For Any Gamer Or Netflix And Chill People.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this tv,glad I bought it,best part is when u connect everything with Bluetooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New. Flatscreens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase and especially our service at the Hawks Prairie location. She took time explain the products and offered suggestions. Thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV but very complicate to set up. I tried to ask for some help from the Samsung 1 800 number with disastrous results. I was on the phone with 4 guys for a total of one and a half hour. Nobody could speak an average english , and at last the connection was so bad we couldn't hear each other and I hung up. Nowadays I believe electronics, like this tv , must be easy to operate and this is a real mess. I am still using 2 remotes because I couldn't synchronized the cable one !

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      tompy,

      Thank you for purchasing and reviewing this Samsung 55" Class MU6300 UHD TV.
      I am sorry to hear that you were not completely satisfied with its function and the service experience.

      Here is the link to the downloadable eManual that include detailed step-by-step guide:
      http://downloadcenter.samsung.com/content/UM/201708/20170823101811096/ENG_US_KTMATSCL-3.0.3.pdf
      I hope this eManual provides all the information you are looking for.

      Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Samson tv has a great picture sound is great and my husband can hear it good ( hard hearing) always have had this brand of tv our last one worked great for 10years hope ‘‘tis one will also The price was right where we wanted also thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Excellent picture quality, Easy setup!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product,,great picture,,,55" samsung, 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service no problems no complaints...service men and sales rep were knowledgable

    I would recommend this to a friend