Customer Ratings & Reviews
- Model:
- UN55MU7000FXZA
- SKU:
- 5773701
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 55" Class LED MU7000 Series 4K UHD TV for its exceptional picture quality, easy setup, and affordable price. They appreciate the vibrant colors, user-friendly smart features, and capable remote control. While some customers have concerns about the refresh rate, viewing angle, size, and HDR capabilities, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hooking this thing up was/is zero fun. i had two tv guys/one is a certified electrician here to assist. i was connecting ceiling speakers through a receiver. i did the last tv myself (an LG) and got the job done to my satisfaction. i wrote down where everything was connected and repeated the process on this tv. getting the sound from the tv through the receiver and out the speakers is still not right. it was/is so very frustrating to spend this kind of money and have it so not fun. and, the directions are impossible to follow - both the tv guy and the electrician agreed. everyday people buy these things - everyday people should be able to hook them up! and enjoy them!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Kay914,
Thank you for purchasing and reviewing this Samsung 55" Class MU7000 UHD Smart TV.
I am sorry to see that you had trouble with the setup process.
Here is the link to the downloadable eManual that includes some tips of audio device connection on page 23:
http://downloadcenter.samsung.com/content/UM/201711/20171113111128155/ENG_US_KTMATSCL-3.0.6.pdf
I hope this eManual provides all the information you are looking for.
Should you need further assistance, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Ease of use, Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. It was super easy to set up, and I've had no problems.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.East to operate. Set has numerous apps so that can change and us for videos. Nice color and good sound
I would recommend this to a friendBrand response from MrSamsung
Posted .JOHN,
Thank you for purchasing this Samsung MU7000 TV. I am glad that you are happy with the viewing experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it... only had an issue with initial set up of the internet but called Samsung customer service and they were great and quickly resolved the issue.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, reliable, super easy to use and the QUALITY!!!! Amazing design too!
I would recommend this to a friend Working Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good after a couple of months of use. BB installers set it up quickly, which saved me time and frustration. Only issue is occasional blip where signal skips audio for a word or two. Not sure this is TV issue or interaction with our cable bax. I'll swap out box before I reach final conclusions. Didn't happen with previous TV using same box, but then it didn't have the same features. If I find a problem, I'll post here with update.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Clear sharp picture with excellent color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sharp picture with great color. Great for sports wathing.very pleased.
I would recommend this to a friend - Pros mentioned:Hdr
Great Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a 4K HDR TV without breaking the bank. Found this one on sale for 679.99, and decided to try it. Huge upgrade from my old TV. I had to exchange it due to a defect on the screen. There was a shade of blue in the lower edge, most noticeable when the screen was showing white it light colors. Exchange went pretty smooth and 2 TV came in without any defects.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
good TV for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is easy to set up and delivers a good quality picture. The controls are simple and it's nice to have everything on one device.
I would recommend this to a friend Wonderful picture and lots of great features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the earlier version of this last year in March and am really impressed with the advances in just one year. Couldn't be happier with the 4K.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy set up. Would definitely buy again.
I would recommend this to a friend Very nice build for a mid range TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it is not very thick and doesn't have a lot of plastic around it and it's easy to install on wall brackets. Definitely worth the buy.
I would recommend this to a friendGreat tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right price. Right time. My old Sharp died after 10yrs. Decided to go with Samsung since I already have a 48in. Not disappointed with the 55in.
I would recommend this to a friend- Pros mentioned:Hdr, Picture quality
excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, highly recommend with HDR. Clear picture for sports and movies
I would recommend this to a friend - Pros mentioned:Ease of use
Spectacular
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution - great price - easy to set up - smart!!! Love!!!
I would recommend this to a friend - Pros mentioned:Hdr, Picture quality
Good image
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has good image quality and high dynamic range and a nice color.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV, excellent picture and very easy to set up
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, set up and operate. Great picture and features.
I would recommend this to a friend Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had our old Samsung for many years so that's what we bought. It has many features that we'll never use but we feel the quality is there.
I would recommend this to a friend- Pros mentioned:Remote control
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, no issues, price good, setup easy, remote easy to use
I would recommend this to a friend