Customer Ratings & Reviews
- Model:
- UN55MU7000FXZA
- SKU:
- 5773701
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 55" Class LED MU7000 Series 4K UHD TV for its exceptional picture quality, easy setup, and affordable price. They appreciate the vibrant colors, user-friendly smart features, and capable remote control. While some customers have concerns about the refresh rate, viewing angle, size, and HDR capabilities, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Samsung picture quality is great. Sound needed to be improved by using a BOSE external speaker set-up. Would definitely recommend product.
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic picture quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is has the best picture quality of any television we've ever had. It's almost like you could physically touch someone through the screen.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Perfect size for my entertainment room. Installer delivered, set up and explained the smart remote to my satisfaction.
I would recommend this to a friend Great upgrade and awesome features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung smart k4 tv is awesome...i love all the pre-downloaded ups on it....it would be great if I could watch my Amazon prime movies on it
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly the tv I was sold initially or thought I was being sold but everything ended up ok. I live the tv and it ended up being less money.
I would recommend this to a friend - Pros mentioned:Picture quality
Good quality tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon recommendations from two separate people, I found the tv I needed. It provides a great picture. I highly recommend the Samsung 4K smart tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time that we purchased a larger TV than we have been used to. Really enjoy the bigger picture for the shows and sports that we wathc now.
I would recommend this to a friend Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and works well, but should’ve got a bigger size.
I would recommend this to a friend- Cons mentioned:Refresh rate
Not a true 120hz television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv would be a great option for those who truly don't want the ideal television experience. What I mean is Samsung says that this has a Trumotion Rate of 120 but that actually means 60hz. 120hz allows the television to refresh quicker, thus the picture is allowed to showcase a more smooth image. I should have realized this prior to purchasing and have upgraded to the Sony x900e television and I'll never look back.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Lmaniff
Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
- Pros mentioned:Picture quality
Great picture and color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Great color and very sharp picture. Narrow base and very slim so it fits the living room well. Absolutely no complaints.
I would recommend this to a friend - Cons mentioned:Viewing angle
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned 2 Samsung tvs so decided to upgrade and purchase a 3rd. I cannot tell you how disappointed I was with this Samsung 55 UHD tv. Picture quality poor. The only descent picture is if your sitting right in front of tv. Side viewing angle made picture look washed out. Best Buy associate said that is a problem with Samsung and Sony. I opted to return and exchanged for a 55" LG UHD with same features as the Samsung. So glad I did! I would NOT recommend the Samsung 55" UHD with HDR.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .SCGuy,
Thank you for your review on this Samsung MU7000 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador
- Pros mentioned:Picture quality
Condo Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television was perfect for our Condo. Right size, great quality, and priced right. The delivery team and Geek Squad did a fine job.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really debated 55 or 50 but the 55 was the right choice - picture is unreal. Definitely would recommend. Best buy great with financing also
I would recommend this to a friend - Pros mentioned:Picture quality
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the picture quality of the TV. Customer service was the reason I made the purchase of Samsung as I came in to buy a Vision.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for it's size it almost feels as if it's bigger than 55 inches when it's mounted on a wall. The sale price was a steal. It was cheaper than any other retailers including a well-known club store.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not have asked for a better smart TV! Sleek design and a very clear picture. I bought the sound bar too. So excited!
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the BEST picture I’ve seen ever. Bought it for my husband and he agreed great picture. Easy to set up, would highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The on screen setup was easy to follow, and the standard picture setting provided a great picture without any additional adjustment.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice TV easy to program. Nice picture. There are better tvs than this but for a premium. I am happy with my purchase thus far.
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product use every day. I would highly recommend
I would recommend this to a friend