Customer Ratings & Reviews
- Model:
- UN55MU7000FXZA
- SKU:
- 5773701
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 55" Class LED MU7000 Series 4K UHD TV for its exceptional picture quality, easy setup, and affordable price. They appreciate the vibrant colors, user-friendly smart features, and capable remote control. While some customers have concerns about the refresh rate, viewing angle, size, and HDR capabilities, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Love the bright picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Tv for my parents so they would have the ease of using Netflix. Sadly Netflix crashed just like the Sony Tv.
I would recommend this to a friend- Pros mentioned:Ease of use
Less than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup easy to use I was expecting deeper color The picture is no better than my older Samsung I am not sure the 4K is any better than 1080p
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Ral55,
Thank you for your review of this MU7000 UHD Smart TV. I am sorry to hear that you were not happy with picture quality.
Here are a few tips that may help you enjoy more of the 4K vieiwng experience:
1. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.
2. In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
3. The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.
Our customer support representatives are always happy to assist you with image quality adjustments tailored to your preferred viewing experience. Simply contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been buying all kinds of televisions I'm very happy with best buy stores.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a better picture than my old one. It has more sharp images and the color is great. Sound is better too.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a good TV. I wish the remote had more buttons and was a little less cumbersome, but I'm happy with it.
I would recommend this to a friendGreat budget television.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television about a month ago and so far the television has served well. Deep blacks and vivid colors.
I would recommend this to a friendGreat experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 7000 series Samsung TV. Lots of knowledgeable help in the store helped me pick out the perfect TV.
I would recommend this to a friendGreat TV with 4K Smart technology and color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung TV is great and the Best Buy Team did a great job installing our TV and sound bar and we love it!
I would recommend this to a friendGreat picture and features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung TV 7000 series, don't settle for lower series. The apps are great and we really like Sling TV.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv does everything you want it to and more!!! I can't believe the quality and the technology that this tv has.
I would recommend this to a friendGreat phone for 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the 2 years I've had it. Never cracked only upgrading to get S10 and bigger screen
I would recommend this to a friendPerfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved our 65" so much that we had to get the 55" for our smaller room!
I would recommend this to a friendExcellent service ,excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A top performing TV, very knowledge customer personal and very helpful.
I would recommend this to a friendGreat price for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our choice. We did a lot of reseach and read deferrent reviews before making are selection.
I would recommend this to a friendGreat TV, feels like they’re in my home performin.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the new TV. Great TV, feels like they’re in my home performing or like I’m in the theater.
I would recommend this to a friendAs expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given good marks by Consumer Reports. Works as expected. Haven’t explored full functionality yet.
I would recommend this to a friendAWSOME VIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliantly intuitive smart interface Rich and accurate color Sexy design Excellent 4K rendering
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but it is a little complicated. It took a week to figure out how to turn voice control off.
I would recommend this to a friendExcellent TV!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was used as a monitor for my PC, 4K resolution is beautiful and as expected.
I would recommend this to a friendAwesome tv!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always delivered and this tv is no different. Very nice and thin. Samsung all the way.
I would recommend this to a friend