Customer Ratings & Reviews
- Model:
- UN55MU9000FXZA
- SKU:
- 5773700
to a friend
Customers are saying
Customers commend the 55" Class LED MU9000 Series 4K UHD TV for its exceptional picture quality, describing it as 'amazing'. The TV's easy setup process, particularly the user-friendly One Remote, is also widely praised. Customers appreciate the TV's vibrant and crystal-clear colors, as well as its impressive contrast, brightness, and sharpness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Perfect picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, clear, great purchase. Bought for the family room and i receive lots of comments about the quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Exceptionally Good TV - Beautiful Images
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently beautiful picture, I am extremely pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Hdr
Best of the UN55MU series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The MU9000 offers 4K premium UHD and HDR. With that being said it's a good tv for gaming and hdr content but one con I have about this tv is that it's not as good as the KS series was and they the tv are in the same price range
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Input lag, picture quality,local dimming everything is so amazing peak brightness I'm in awe
I would recommend this to a friend - Pros mentioned:Picture quality
excellent tv and quality picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is outstanding and looks like we are in the movies
I would recommend this to a friend Was happy at first....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After much research, decided on this TV. Bought it just before Super Bowl at sale price of $1199. Was credited back $106 when price dropped within 2 weeks of purchase. Price dropped yet again a couple of weeks after that another $120, couldn't get that credited back as Best Buy's policy only allows a one time credit, lesson learned. Like the one connect mini feature & the app's available for it being a 4K Smart TV. Not all that impressed with the small remote control. In less than a month of having this TV, a small white line has appeared at the top of the screen that runs horizontally the length of the screen with yet another line running down the middle of the screen vertically. Thought at first this was just on one station, but appears on every station & app. Adjusted picture settings, did the "picture test" & line still appears. Have now exhausted everything I know of to do to fix this problem with no results. Visibly distracting & annoying, not acceptable to have this problem in less than a month of having this TV with the price I paid for it! I fear this may be a "lemon" & a bad panel in TV. Luckily, I bought the 2 year Geek Squad protection plan & will be calling them tomorrow to check out this problem. Was happy at first with my purchase, now not so much. Based on my experience, I am only giving a fair review & not recommending this TV.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .burnsy,
Thank you for purchasing the Samsung MU9000 4K Smart TV. I am sorry to hear that you are experiencing lines on the screen.
Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG.
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
- Pros mentioned:Picture quality
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered right on schedule. Assembly needed 2 people but was easy. Great picture.
I would recommend this to a friend - Pros mentioned:Remote
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic the way the controller seemed to automatically link to my cable providers box.
I would recommend this to a friend - Pros mentioned:Picture quality
55" Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new 55" Samsung TV is fantaskit & I am well satisfied!
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent High Quality Pucture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this Samsung 55” UHD TV. Crisp clear picture, clear, high quality colors.
I would recommend this to a friend - Pros mentioned:Picture quality
N-i-i-i-c-c-c-c-e-e-e!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After shopping for eons, reading lots of reviews, and seeing the picture for myself in the Best Buy store, I settled on this TV. The picture is sharp and crisp, colors are vivid, and I'm loving it.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 65 inch version last year and needed another tv. Beautiful in all ways.
I would recommend this to a friend - Pros mentioned:Picture quality
Very happy with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent months trying to decide which TV to buy. In the end, I'm glad I went with the Samsung. The interface is easy to use. The picture quality is great, especially when watching sports.
I would recommend this to a friend - Pros mentioned:Picture quality
great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing. when you watch it, you fee like you are right there in the shot/
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Picture is really clear and evenly lit. Smart TV features are easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Outstanding tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Sound, picture quality are great .Good fit for my tv room.
I would recommend this to a friend - Pros mentioned:Color
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv! Great color and sound! Perfect for our movie nights:)
I would recommend this to a friend - Pros mentioned:Picture quality
Good television viewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Stand is a pain to put together and a bit flimsy. Overall it is easy to operate for old people also. Sound quality is good.
I would recommend this to a friend - Pros mentioned:Picture quality
It was GREAT to have Geek Squad here to set it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, nice screen and sound. it was great to have Geek Squad set it up!
I would recommend this to a friend - Pros mentioned:Picture quality
Clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clear picture and the refresh rate is great for sports or video games.
I would recommend this to a friend