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Customer reviews

Rating 4.6 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,309 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture & sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound., love it...great price...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture samsung quality like always!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Grest Size Screen for whatever you watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up from my 32 inch. Why did I wait so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hassle to make a purchase for the tv I wanted the first time, but with the assistance of the manager, I was a happy woman! He went above and beyond to help to his extent. So grateful! Tv was very easy set-up and works fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Really nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smart tv and finally I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect size for man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect size for my man cave and fit my budget

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Plagued by flickering during PS4 gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a huge disappointment, because the picture was often beautiful despite severe issues on my HDMI 1 input. After about a week of flawless PS4 gaming on that input, suddenly I began to get intermittent flickering and green artifacts during some of my games. Moved the PS4 to a different monitor and those games worked fine on it. Fortunately, I was still under 2 weeks of ownership, so returned the 7100 for a full refund. After a very poor recent experience briefly owning a Samsung 65" NU8000 and seeing how bad it was with local dimming (brightness going way up on the whole screen with appearance of subtitles and back down again when they went off), it seems Samsung's quality control has really gone down in the last few years. This TV scored very poorly for local dimming in critic reviews. Things used to be different. My parents have a Samsung they got several years ago and it's never had a problem. My old Samsung 23" monitor from 10 years ago is still going strong. A real shame that these latest UHD's are such a letdown. As a result, I'm still trying to get a working 4K TV without major issues. My next TV most definitely will NOT be a Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HuntyBus:

      I am very sorry to hear that you were not happy with your Samsung NU7100 or NU8000.

      If you should ever decide to give Samsung TVs another try, please know that we are always here to assist with troubleshooting and setting adjustments that may easily solve any viewing issues.

      We can be reached at:

      1) Phone: 1-800-SAMSUNG (ask for TVs)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/TVs/bd-p/tv

      Again, I am very sorry for the disappointment and hope that we will regain your interests in the future. Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I like ot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good and it has a great picture for gaming

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a Quantum series, but great for the price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 55" NU7100 Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv as a replacement to set up on our family room, not a fancy theater. We are using a receiver and speakers, so we purchased the appropriate add-ins for that. Set up was not a problem, except that we needed longer screws to anchor the tv. It works fine for our family. Video and Audio are good for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my girlfriend as a Christmas present. She has discriminating tastes and just loves this TV. She is not technically inclined but she picked up the functionality rather quickly. It was easy for me to set up too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV for my living room and I love it!! I get to watch my fav shows on Netflix w/ out my husband choosing in the bedroom. The clearity and motion is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Somewhat disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just a year i have had problems with the wifi not working so I had to do a wired connection to my model. The TV turns off randomly and restarts. Then you have to switch back to the stream you were watching.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been quite happy with the Samsung line of Televisions. This flatscreen led TV is the second in it's class that I have purchased and I'm quite happy with its performance. I like the integration with IoT and uPnP devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't hung the tv yet - it will wait until Christmas. Was going to buy an LG, but salesman said Samsung was top rated - and our present Samsung is failing after 11 years. Have confidence that this will be a good one, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture, plenty of USB plugs and easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legs are more of an afterthought, needs awallmount or table stand for better stability. I used a swiveling t.v. base which added tilt and swivel features and can be used on another screen if I decide to go to a larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is fantastic, I have it hooked up to my pc , a fire stick, and of coarse cable tv and everything works flawlessly. I do advise a blue tooth keyboard as well for the smart functions, I got the Logitech K400 plus .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great TV's and this one is no exception. Totally thrilled with this TV. The one area for improvement is the same with this TV as it is with all TV's. It is the sound system. Although it can be plenty loud, with the technology available, it wouldn't take much to give the sound some body.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, affordable HD smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Smart TV with what you would expect from Samsung. Bought this to replace one with damage to the screen but was disappointed Samsung changed the location of the mounting screws from the previous model which required more time and aggravation to adjust the mounting bracket. Overall great value.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Good TV; lacks common extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Smart TV" but no bluetooth or camera for vidio calls and no non-digital audio output for head phones. Also, no voice commands. Easy to set up, took a while to find the on line manual.

    I would recommend this to a friend