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Customer reviews

Rating 4.6 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,309 reviews
  • Rated 5 out of 5 stars

    Good replacement for old one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help on choosing a new TV and was extremely happy with the help I got. He gave pros and cons on several TVs that I was looking at and that made my decision very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Samsung TV picture definition is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The definition is so clear every little thing shows up. It is as if you are watching a play instead of tv. The lighting is so defined and so are all the background scenes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying a Samsung Smart Tv (other one is 4 years old) and I’m very happy with them. I have had no problems. The color and quality of picture is very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the TV. Viewing from an angle is a little disappointing because you lose some color and contrast. For home use it is fine. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!! Open box deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely impressed with manager how explained the open box program as well as the quality of this product. Also included a Sony sound bar in this purchase. Love both!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grade C to B- for Samsung 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad TV; however I am a little disappointed as it is a Samsung and as much as I want to like it better than my first 4K TV, my Vizio which is 3 years old now, I actually prefer the Vizio picture. I also just can't configure the settings on this TV as well as I could the Vizio. I love Samsung products; but for a 4K TV I should have invested in a higher Samsung series. That would be my advice.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi akysctt,

      I am sorry to hear that you were not happy with the picture quality of your NU7100 TV.

      Here are a few tips that may help you enjoy more of the 4K viewing experience:
      1. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.
      2. In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
      HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
      3. The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.

      Our customer support representatives are always happy to assist you with image quality adjustments tailored to your preferred viewing experience. Simply contact us via one of the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    4 Years Later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Years later, I still haven't had any issues with our TV. It's been through 2 moves and still works like a charm. Good Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I waited so long to upgrade my tv. Added this to our family room and it has been awesome! No regrets!!! Looking to purchase another for our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG television in my bedroom. I hated it. All of my other televisions are Samsung. I could not wait for it to die. Now I have another GREAT Samsung television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv and sound bar to go with it. The associate was very knowledgeable of the products. The screen is clear and the refresh ratio is amazing for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these TVs during the 2018 Black Friday Sale and I don't have any complaints about either of them so far. Definitely great quality for the sale price I paid!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't give it 5 stars is because the remote doesn't just die when the batteries are getting dead, it makes it so you have to push the buttons harder. also it burns through batteries extremely quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a nice midrange TV and this purchase worked out very well. I like the two-legged design of the stand and the TV performs well. Good value for the price,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy = Best Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that assisted us were not only friendly and knowledgeable, they were patient. We got great guidance and great TVs. Would go back there in a heartbeat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for Affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv from the Augusta store and when I got home everything was pretty easy to use the interface was awesome and I was also given 30 days along tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a great TV. Just got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products at good prices. Geek Squad offer was a bit pricy, but the crew was excellent and installed the TV perfectly. They completed everything very successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a family of Samsung products. We all buy Samsung TV especially at Best Buy great prices. Great resolution on screen. Fast and easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bright whites and really deep blacks. Looks like the screen is off in parts where it’s black. With the upscaling feature even video that isn’t 4K is very close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best TVs period. This one was for the cabin and we now have four. Very unlikely I will look at any other brands for my next size upgrade to 75+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been several weeks since I purchased the TV and I have not experienced any problems. I feel that I have brought a quality product at an affordable price.

    I would recommend this to a friend