Customer Ratings & Reviews
- Model:
- UN55NU7100FXZA
- SKU:
- 6200125
Rating by feature
- Picture Quality
Rating 3.9 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.
This summary was generated by AI based on customer reviews.
In love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one of these televisions we’ve purchased. We purchased a 65’ inch the first time and wanted another one, for a smaller space, so we got a 55’!
I would recommend this to a friendGood picture quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is the perfect television for the office , remote is very easy to use, the responce time of the remote is also quick. The option allows us at the office to browse and watch a variety of of platforms.
I would recommend this to a friendGreat picture, cable tv, netflix etc.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost WiFi, rebooted, and was rest. Looking good so far although only had it for a week.
I would recommend this to a friendGood TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to adjust the picture because people who were running were lagging but figured it out quickly and it looks nice now.
I would recommend this to a friendIncredible picture and great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It still amazes me that I got a 55" 4K UHD TV for only $600! Set-up was quick and easy. Smart TV features are terrific; easy to access streaming services. Love it!
I would recommend this to a friendSamsung tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this TV a few months. My previous Samsung TV stopped working after one year. However, this one has been great so far.
I would recommend this to a friendOutstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This baby replaced my Samsung LCD from 2013. The Wi-Fi Internet connection is so much faster. I love it. I can stream my beloved PTFC during preseason. RCTID!
I would recommend this to a friendPerfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I bought this tv exclusively for his gaming room and he loves it. It shows off the true 4K abilities with his Xbox and is great for watching movies.
I would recommend this to a friendGreat addition to rental property.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to provide a better viewing experience for VRBO renters and this Samsung TV met our needs . Also helped to update unit for a successful sale.
I would recommend this to a friendGreat TV for console gamers and cord cutters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been a great purchase to work with our Sony PlayStation Pro and is connected to out high speed WiFi to access Netflix, Hulu and Amazon Prime video
I would recommend this to a friendwe are very happy with this new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have been watching a lot of shows since we have received our new TV. We have not had any problems. We are very glad we made the decision to buy this set
I would recommend this to a friendgood picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv as a whole, except that it is a little heavy for my taste and and wider than i expected. Please keep this in mind when purchasing this item.
I would recommend this to a friendIt’s slightly above average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just ok. Picture is ok and sound is ok. Both could be better. Features are nice. It works though which is more than I can say for the 2 previous toshibas that I bought
I would recommend this to a friendBrand response from Samsung
Posted .Itmustbeme:
Thanks for choosing the Samsung NU7100. I am sorry that you are not completely happy with the image and sound quality of this model.
Please know that this TV offers several preset picture modes for easily optimizing your viewing experience.
Please go to: Home > Settings > Picture > Picture Mode to choose from the below
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
2) Standard: Is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Is suitable for watching TV or movies in a dark room.
You may also wish to try configuring advanced picture settings. Instructions can be found on Page 92 of our e-manual: http://downloadcenter.samsung.com/content/UM/201901/20190102114948285/ENG_US_KM2ATSCN-3.0.4.pdf
In addition, please know that the quality of the image on your screen depends on your source and connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality.
The quality of your streamed content depends largely on the speed of your internet as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
Directions for configuring Sound Modes and Expert Settings are available on Page 97 of the e-manual.
For further assistance, please reach out to us at Samsung TV Support:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Beware! Mine is unusable & going in the trash.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift 12/19/18 , I used it about 12 times, went away for the holidays, vacation, returned 2/10, the screen went bad when I turned it on. I'm the sole user, so I know it wasn't damaged. It had some little issues, when I bought it before vacation, but when I returned It had lines all through it and a black patch. I called Best Buy mgr. and I was treated poorly, said not our problem b/c it had to be returned two weeks prior (30 days), and I did not buy the BB service plan. I called Samsung , based on phone explanation & photo, said it was due to interior damage, so they wouldn't send out anyone to verify. They brushed me off and refused any responsibility for this faulty and poorly constructed TV lasting less then 2 months. With the experience that I've had with this TV and my Samsung appliances and the Samsung staff, I will never purchase anything from Samsung again. Neither Samsung nor Best Buy will stand behind this inferior TV. I've never written a review prior to this, but it's wrong to sell a product that doesn't last 2 months and not stand behind it. I've bought many computers, TVs, appliances, stereos, office furnishings, supplies and more from Best Buy, but my business will go elsewhere, where customers are treated with respect and products are reliable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .anniew,
I am very sorry for the unfortunate situation. Please know that a crack will not spontaneously develop; a physical impact – perhaps small, but done at just a certain degree – would be the most likely explanation.
Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation. You can read more about our warranty here:
https://www.samsung.com/us/support/service/warranty/UN75NU7100FXZA
Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class service.
-Samsung Ambassador
Nice features, good picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV overall. The smart TV features are nice and have worked smoothly. Picture quality is good, but not great. That’s the main reason for 4 star. It is not the main tv we use, so I’m happy with it for what we needed.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement television. It replaced another Samsung HD Smart TV same size. Would not have repurchased if I was satisfied with this product.
I would recommend this to a friendIt is not as clear as the one that I had before b.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know why it doesn’t have the clarity of the one I lost in the lightning strike? It was a larger Samsung and was approximately 5 years old. Every one who saw the old one commented on the clarity. But it is acceptable.
I would recommend this to a friendGood value and buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for 3 yrs barely having issues with screen. Luckily have warranty qnd will see how that works out.
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Samsung... it’s 4k.. it’s big it’s a great value. Has some issues when the screen has a bright side and a dark side . Or when there is movement in the dark portion of the picture... becomes a bit pixelated.
I would recommend this to a friendVery vivid picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very interested in my input. And completely did a great job and cleaned up before they left. Explained how to use all the equipment
I would recommend this to a friend