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Customer reviews

Rating 4.6 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,309 reviews
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of television is great could not have paid a better price for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tv is so good high definition.i got good deal with free amazon echo spot devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good television. Samsung televisions always provide the best technology for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this TV is perfect for me. Great for gaming and casual use. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 55" Samsung TV in the last 12 years. Picture clarity is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great recommendation by the store employee!! I am very impressed by the screen quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value for category

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally was looking at LG’s 4K 50-55 inch models. Screen quality and smart hub on Samsung makes the $100 more price absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apps, large screen, low cost and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV, which I put in my living room. It's like being at the movies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Okay tv, too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was great on this TV! That’s were my liking it ended though. I should’ve know i wouldnt like it since I’m an Apple user, but i thought a tv would be different than their phones. It was not worth all the work to me. We returned and got a TCL with Roku and it is 10000x Better in my opinion. I’m sure Samsung users won’t mind this over complicated tv though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bethanym94,

      I am sorry that you found the NU7100 too complicated to use, and had returned it.
      Your overall customer experience feedback is important to us and will be shared with the product team.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      - Samsung Ambassador. Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help in guiding me to the kind of Samsung TV I was looking for as well as great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video and audio and frame rate is nice and smooth,Great for movies and video game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish i would have bought the 65" instead of the 55".. But great tv..nontheless...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these TVs. Purchased two of them and have them hanging on the wall side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV for our needs , great sales person, great process for install, delivery, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I am still learning all the features, but it is absolutely so great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is easy to operate. Picture is satisfactory. I would opt for talking remote next time, though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed a shortage of sales personnel , the product ( tv ) was not displayed close to other brands making picture comparison difficult .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resolution. Beautiful and elegant graphics.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution. Beautiful and elegant graphics. Smooth display picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really care for their phones or other devices but their TVs are awesome .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not going to lie. I was expecting a little bit more. I know the previous model had voice command and this model doesn’t offer the function.

    No, I would not recommend this to a friend